Overview

Accepting applications until: 10 October 2025

Your Role: Head of Workspace

Are you passionate about safety, sustainability and finding innovative ways to enhance the workplace experience? Thrive in a fast-paced environment and feel at ease juggling numerous projects and priorities? This role is for you!

As a Head of Workspace at Global, you'll lead workspace strategy, facilities management, property, and health & safety compliance. You’ll drive smooth daily operations, optimise workspaces, and ensure everything aligns with business goals for maximum efficiency.

Global has offices and warehouses across the UK, with a primary focus on the HQ in Leicester Square. This role will also support our London site in Holborn, as well as locations in Glasgow, Manchester, Cardiff, and more.

Responsibilities

• Enhancing Workspace Experience: Create and maintain dynamic, employee-focused workspaces that inspire productivity and collaboration while meeting the evolving needs of the workforce.

• Facilities Operations Excellence: Oversee day-to-day facilities management that ensures top-tier service levels and smooth operation of all facilities that meets the needs of a fast-paced and multi-use business environment.

• Managing Workspace Partners: Build and manage key relationships with key vendors and service providers, ensuring high-quality support, exceptional service for the day-to-day running of the business.

• Property & Sustainability Oversight: Manage property lease and contracts to ensure cost-effectiveness while driving sustainability initiatives in alignment with corporate ESG goals.

• Health & Safety Leadership: Oversee and proactively manage health and safety policies, fostering a secure and compliant environment for all employees.

• Agility in a Busy Workplace: Respond quickly to the demands of a high-energy business, ensuring the facilities team is always one step ahead in meeting needs and solving problems.

• Budget and Strategy: Manage facilities budgets and develop long-term strategies for savings, workspace design, renovations, and property investments.

What You’ll Love About This Role

• Think Big: The chance to create inspiring, people-centred workspaces that directly impact employee satisfaction and productivity.

• Own It: Take charge of projects from start to finish that will make a real difference to Globallers.

• Keep it Simple: Finding dynamic but simple solutions for a fast paced and ever-changing environment.

• Better Together: Collaborate across all parts of the business.

What Success Looks Like

In your first few months, you’ll have:

• Established a solid leadership presence within the Workspace team, gaining a clear understanding of each key role

• Gained insight into our company culture and the impact of Workspace

• Led and completed a few projects, demonstrating your project management skills.

• Key workspace and facilities partners are aligned with business priorities.

• Initial assessments of workspace and facilities highlight opportunities for enhancing efficiency, employee experience, and long-term planning.

• Established trust with the team, key stakeholders, and employees, and demonstrated leadership in driving a service-focused facilities function.

What You’ll Need

• Facilities Management: Proven track record in facilities management, property management, or workspace leadership roles, ideally in a fast-paced, high-demand environment.

• Workspace Strategy: Experience in planning and delivering workplace improvements that enhance employee experience, while being familiar with sustainability practices and modern workspace trends.

• Communication and influence skills: Strong stakeholder management skills to engage and influence with diverse teams and senior executives.

• Design thinking: Ability to see the big picture by driving ongoing improvements in workspace initiatives that meets Global goals and anticipating future people needs.

• Analytical Mindset: Skilled at data-driven decision-making skills to analyse usage patterns, budgets, and vendor performance.

• Project Management Skills: Experience managing multiple projects in a fast-paced environment.

• Coaching and Development: Nurturing talent by empowering and guiding individuals to unlock their potential

• Building Trust: Creating and maintaining an inclusive environment where diverse views and experiences are welcomed and celebrated in your team

Qualifications

• Relevant certification in facilities management, property management, or a related field.

• Professional accreditation (e.g., IWFM, NEBOSH, or similar) preferred.

• Health & Safety qualifications or demonstrable understanding of workplace compliance requirements.