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The role is working 3 days a week between Monday - Thursday. It is a hybrid working at least 2 days in the office a week when delivering on site. You do need to drive and have your own transport as you will cover sites in Cranford, Hounslow, Feltham, Isleworth. Our office is based in Chiswick Town Hall, W4 4JN.

Be part of something great!

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

The Health and Wellbeing Coach provides personalised support to individuals to empower them take control of their own health and wellbeing with a focus on lifestyle behaviour change, inclusive but not limited to the core areas of:

• Healthy Eating and Nutrition
• Physical Activity
• Weight Management

As a Health and Wellbeing Coach, you will facilitate people in establishing and attaining health-promoting goals, set by the person to change lifestyle-related behaviours, with the intent of reducing health risks, improving self-management of chronic conditions, and improving quality of life.

The Health and Wellbeing Coach is also responsible for delivering face-to-face, telephonic, and digital health coaching support to individuals from a wide range of community and healthcare settings via a combination of one-to-one and group-based support in line with need, location and offer.

Salary is £15,600 - £18,600

Job Summary

To provide a health coaching service for eligible participants that supports people to gain and use the knowledge, skills, and confidence to become active participants in their health and wellbeing so that they can reach their self-identified health and wellbeing goals, including, but not limited to:

• Triage and assessment
• Lifestyle behaviour change support to (e.g.) stop smoking, move more, achieve a healthy weight/diet, reduce alcohol consumption levels.
• Problem solving
• Motivational interviewing
• Signposting

Delivery multi-channel, personalised health coaching support to individuals and groups in line with their needs and preferences including:

• Face-to-face, telephonic, and digital health coaching
• Multi-mix communications methods including in-app messaging, text, and email.
• Share helpful and supportive resources in line with goal, stage of journey, confidence, and motivation.
• Advocate the use of behaviour tracking tools (online or offline)
• Appraise individuals and population caseloads daily to ensure participants are provided with the right intensity and frequency of support to drive sustained behaviour change.
• A strength-based approach, that maximising opportunities to utilise local community assets and efficient utilisation of the wider health and wellbeing economy.

Qualifications & Experience

• Relevant health coaching qualification or an accredited health coaching skills programme.
• Experience of direct health coaching delivery
• Experience in delivering behaviour change interventions for specific lifestyle related issues (e.g., smoking cessation, physical activity, NHS Health Checks, weight management, alcohol reduction)
• Evidence of supporting vulnerable individuals through a change process
• Experience of caseload management demonstrated via the use of a Case Management System
• Experience of inputting and processing data where accuracy, targets and time deadlines are operating in the workplace.
• Experience of supporting vulnerable individuals through a change process
• Evidence of continuous professional development to ensure the delivery of the most recent and up to date health coaching provision to the correct quality standard.
• Experience of working in a health, community or social care environment or good understanding of the issues around maintaining a healthy lifestyle Desirable:
• Membership of professional body (ICF, EMCC, AoC, UKHCA)
• Experience of managing and supervising individuals and teams.
• Educated to degree level in a relevant subject e.g., Psychology, Behavioural Science etc.
• Experience of supporting people remotely / telephonically / digitally
• Evidence of working with individuals with long term health conditions

EEO Statement

Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.

We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Science, Health Care Provider, and Other

• Industries

  Outsourcing and Offshoring Consulting

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