Heritage Integrated Service Leader

Join to apply for the Heritage Integrated Service Leader role at Arup

Arup’s purpose, shared values and collaborative approach has set us apart for over 75 years.

Role Overview

You will be part of the Technical Specialist Services, a team of 600 experts across the UK, India, Africa and the Middle East, representing 15 specialist disciplines.

Your work will focus on growing an integrated heritage business across areas of the built environment where a holistic consideration of heritage will be crucial to the best design outcomes.

Responsibilities

• Develop our integrated heritage business and take it to market.
• Lead cross‑disciplinary teams to create productive, collaborative environments.
• Monitor market trends and competitor activities and create opportunities for other Arup teams.
• Grow the studio, lead projects and expand our client base.
• Provide thought leadership and build market awareness of the Heritage expertise within Arup.

Qualifications

• Proven track record of work winning and strategic business development to deliver growth.
• Significant experience in business development and client relationship management, potentially for new services, including high value clients and projects.
• Proven track record in bringing cross‑disciplinary teams together to create productive, collaborative environments and best‑in‑class results.
• A passion for diversity, recognising the innovation and competitive edge that comes from a diverse, highly skilled team where equal opportunities are truly valued.
• A focus on customer satisfaction and high‑quality service delivery, with strong interpersonal skills and responsiveness.
• Ability to lead and inspire across diverse perspectives of deep domain expertise to achieve goals that are greater than the sum of their parts.
• The ability to empower others to succeed, giving staff the confidence and support to thrive, develop and excel at what they do.
• Excellent written/verbal communication skills with both non‑technical and technical audiences, managing stakeholders.
• Evidence of industry recognition of your work in the form of awards, publications, speaking and press appearances.
• Knowledge of the built environment sector.
• Awareness of key policy and legislation impacting the Heritage sector in the UK, and preferably Middle East, Africa, India and Europe.
• A track record of communicating successfully with governance‑bodies or project boards and stakeholders.
• Heritage conservation accreditation and experience shaping and enhancing Heritage in the built environment.

What We Offer

We care about each member’s success. We provide an attractive total reward package that recognises the contribution of each of our members. As well as competitive, fair and equitable pay, we offer a career in which all of our members can belong, grow and thrive – through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do.

We also provide Private medical insurance, Life assurance, Accident insurance and Income protection cover. In addition, you’ll have access to flexible benefits to help you look after all aspects of your wellbeing and give you the freedom and flexibility to find the best solutions for you, your family, and your individual needs.

We appreciate that everyone’s circumstances are different and it’s not always easy to commit to standard working hours. Work Unbound is our innovative hybrid approach to working and gives all our members greater flexibility in deciding how and where they work.

Equal Opportunity

Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, marital status, disability, neurotype or mental health, race or ethnicity, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. We are an open environment that embraces diverse experiences, perspectives, and ideas – this drives our excellence.

Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Our internal employee networks support our inclusive culture: from race, ethnicity and cross‑cultural working to gender equity and LGBTQ+ and disability inclusion – we aim to create a space for you to express yourself and make a positive difference.

Application Process

To understand what to expect next, please visit https://www.arup.com/careers/arup-careers-uk-application-process.

Stay safe online – Arup will never ask for payment or your bank details as part of our recruitment process.

Recruitment Agencies – We have a Preferred Supplier List of trusted partners to assist us when required and do not acknowledge any speculative CVs or unsolicited candidate introductions from agencies not on the list.

Closing date: 2nd January 2026

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Design, Consulting, and Engineering

Industries

Civil Engineering, Architecture and Planning, and Construction