Hospital Services Team Manager
2 Days Old
Overview
In the words of the person currently in post I enjoy the role because it gives me a good split between the technical and managerial aspects. I have the opportunity to grow and develop staff members knowing the difference my role makes to the team dynamic. John Klukowski SNR BMS. Your role is essential to ensure the safe receipt, storage and distribution of blood and blood products which will directly contribute to saving and improving patients lives. Ensuring regulatory compliance both internal and external. We will provide you with an extensive induction and training programme and ongoing development to support you in your role and achieving your career ambitions.
Responsibilities
- Manage the day to day staff and workload of the Hospital Services Department to deliver efficient and effective 24/7 Hospital Services to a defined number of hospital users and Stock Holding Units (SHU).
- Maintain the auditability of blood, blood components and other goods as they are imported and exported from the department.
- Ensure the team complies with regulatory and statutory requirements at all times and that local practice and service development aligns with regional direction and national strategy.
- Train and develop colleagues within the team to deliver excellent customer service that meets quality standards and focuses on continuous improvement.
- Maintain adequate stock levels of all blood and components to supply all customers and SHUs.
- Ensure all equipment is fit for purpose and maintained for optimum performance.
- Ensure the department can respond correctly to any emergency situation, product recall or other unplanned event.
- Represent the local Hospital Services department at meetings on topics including customer relations and provide technical advice to internal and external service users.
- Deputise for the Hospital Services Manager as required and provide cover in times of operational difficulty with notice.
About us
It takes all types of people to deliver the kind of service that saves and improves lives. NHS Blood and Transplant employs more than 6,000 people who are making a genuine difference across the UK. We play a unique role in the NHS by helping people donate blood, blood products, organs, tissues, or stem cells to save someone in need. Our core values are Caring, Expert and Quality. We are committed to creating an inclusive workplace and encourage applications from all sectors of the community.
Details
Date posted: 11 September 2025
Pay scheme: Agenda for change
Band: Band 7
Salary: £47,810 to £54,710 a year
Contract: Fixed term
Duration: 6 months
Working pattern: Full-time
Reference number: 007405
Job locations: NHSBT - Colindale, Charcot Road, London, United Kingdom, NW9 5BG
Job description
To learn more, please see our recruitment profile, which provides a summary of the job description and person specification. This can be accessed via the link below, or by clicking Apply if you are viewing this advert on another site.
What we offer
- NHSBT promotes flexible working opportunities where the role will allow.
- 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
- NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions
- We foster a culture of continuous learning with the Thrive program offering activities to support personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed in your role.
Person Specification
Qualifications - Essential
- Willingness to undertake a Masters level qualification in Management or Transfusion Science within 1 year of taking up post, subject to funding availability
- Significant study of management techniques
- Demonstrates commitment to own continued professional development (CPD)
Experience - Essential
- Experience of logistics and supply chain management at supervisor or managerial level
- Supervisory experience including recruitment, training, development and motivation of staff
- Experience of quality improvement initiatives
- Experience of working with Information Technology using Microsoft Office packages (Word, Excel and PowerPoint)
Employer details
Employer name: NHS Blood and Transplant
Address: NHSBT - Colindale, Charcot Road, London, United Kingdom, NW9 5BG
Website: https://www.nhsbt.nhs.uk/
- Location:
- London, England, United Kingdom
- Salary:
- £125,000 - £150,000
- Job Type:
- FullTime
- Category:
- IT & Technology
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