Overview

Hospitality GTM Manager - Enterprise Verticals

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One. Elavon is a wholly owned subsidiary of U.S. Bank committed to building the platforms and ecosystems that help millions of customers around the world achieve their financial goals by delivering tailored payment solutions powered by the latest technology.

As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

Job Description

The Enterprise Go to Market (GTM) Manager will manage all GTM activity for Elavon’s European Hospitality vertical. Working closely with the revenue vertical lead, they will agree objectives that align to European and segment priorities and the annual financial plan. The GTM Manager will help define the annual plan for the Hospitality vertical, capture known and new risks and opportunities, and act as commercial director to oversee delivery against the plan.

This position requires strong business acumen, highly developed interpersonal skills and tenacity. This is an individual contributor role; however, the role holder will work within a fast GTM team where skills are leveraged, thinking is creative, and there is gravitas to manage relationships across the vertical and wider segment. They will engage with senior stakeholders throughout Elavon and champion initiatives at European and segment levels. The role is expected to become a key aid to the European enterprise vertical leads, contributing to revenue and expense outcomes.

The position will be working 3 days per week in one of Elavon’s European sites, with travel as required.

Key Accountabilities

• Planning: Consolidate needs, requests, strategic priorities and opportunities for the hospitality vertical into a short/medium/long-term roadmap, backed by insight from internal and external sources.
• Insight: Undertake customer/partner and internal engagement to drive Voice Of Customer (VOC) for the vertical and ensure expected outcomes are explained to key stakeholders.
• Execution: Develop an end-to-end GTM plan and roadmap addressing cross-functional needs and opportunities, underpinned by market insight. Deliverables include:

• The development of new propositions (sub-verticals) and enhancements to existing propositions in Hospitality
• Product releases/updates and all collateral to communicate propositions and messages to the market
• Events plan for the vertical, including networking, sponsorship, hospitality, and Elavon-owned events (in coordination with central Marketing)
• Plans and deliverables with clear commercial benefits and KPIs
• Product releases/updates and collateral to convey propositions and key messages

The GTM Manager will assess and challenge stakeholders across Sales Enablement, Revenue, and Product to ensure commercial performance is realized. If performance is not on track, the role holder may influence actions to remediate and pursue alternative revenue sources. Maintain an ongoing engagement process ensuring input from customer and partner-facing functions informs the activity plan and decision making (external inputs to planning). Be a key partner to Sales Enablement and Product, aligning on pipelines, timelines, and GTM activity to deliver the business case for the hospitality vertical. Design and implement GTM plans using external and internal data to address in-year revenue plans, risks and opportunities at country, vertical, channel and product levels. Own all aspects of the customer/partner engagement plan, including external marketing assets and internal sales enablement assets, and planning of local events.

The above statements are intended to describe the general nature and level of work performed. They are not intended to be exhaustive.

Skills / Experience required

• Experience in and understanding of Planning and forecasting processes
• Knowledge and interpretation of strategic business plans
• Knowledge of Profit and Loss and revenue/expense impacts of decisions
• Experience of proposition commercialization and delivery to market
• Experience managing senior stakeholders within a matrix organisation
• Highly collaborative; proven ability to influence strategic decisions
• Excellent communication skills
• Strong attention to detail and ability to identify trends for senior stakeholders with recommended actions
• Ability to work in a fast-moving and dynamic sales environment
• Excellent time management skills

Behaviours / Competencies required

• Results Orientation
• Commercial and Financial Acumen
• Influence and Persuasion
• Initiative & Pro-activity
• Relationship Building
• Organisational Awareness
• Planning & Organising

We are an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, sex, national origin, age, sexual orientation, gender identity, disability status, among other factors. If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: We offer a fast-paced and diverse working environment with employees of many nationalities. We provide benefits to protect your health and financial security and invest in your career growth with development resources.

Posting notice: This posting may be closed earlier due to high volume of applicants.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing