Overview

Join to apply for the Housing Partner role at Abri Group.

We are looking for an experienced housing professional to join our South West Region Housing Partnership team on a permanent basis.

The Housing Partners manage a patch of up to 600 properties, delivering a proactive tenancy and property management service, and responding to customer enquiries as appropriate. The closest office is in Yeovil, which you will be required to attend for training, weekly team meetings and team collaboration days. We also have an agile working policy, so working from home or other locations in between customer appointments is an option.

This is an amazing opportunity to be an integral part of a driven and motivated housing partnership team and contribute to improving customer experience and services.

Responsibilities

• Directly deliver a range of tenancy management and neighbourhood services, collaborating with key colleagues from across the organisation and developing relationships with other local service providers.
• Travel across the allocated patch on a daily basis to sustain tenancies and ensure neighbourhoods are clean, safe and a place where customers want to live and thrive.
• Be visible and approachable, with an understanding of local issues, taking accountability for the quality of homes, neighbourhoods and services that Abri provides.
• Attend training and participate in team meetings as required; contribute to continuous service improvement and customer experience.

Qualifications

• Proficient IT skills; digitally confident.
• Proactive problem solver with excellent communication skills.
• Ability to work independently and as part of a team, with a focus on delivering high-quality tenancy and neighbourhood services.