HR Business Partner

Department: People

Employment Type: Full Time

Location: London

Reporting To: Head of People UK & APAC

Description

At Sabio Group, we're dedicated to fostering an environment where employees thrive. Since 1998, we've built a dynamic culture that is both challenging and fun, driven by a team of ambitious, knowledgeable individuals who are passionate about leading the CX revolution. We're seeking creative, resourceful people to join our fast-growing organisation, where you'll have the opportunity to develop your skills and contribute to a culture of continuous learning.

We work with some of the world’s largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe’s fastest-growing providers of CX transformation solutions, we’re committed to sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience.

We are currently looking for a passionate and enthusiastic HR Business Partner.

We look for people with the right cultural fit having what it takes to drive our business forward. We also look for people who are keen to develop new knowledge and skills, because our growth is ultimately dependent on yours. You will play an important role in driving change within our business, joining a department that is continually on a journey of change.

Role Purpose and Description

The HR Business Partner (HRBP) partners with leaders across the UK business unit to deliver people strategies that enable growth, engagement, and performance. Acting as a trusted partner, the HRBP provides expert support across the full range of HR generalist responsibilities—from employee relations and reward through to workforce planning and organizational change.

This role requires someone who can balance hands-on HR delivery with strategic input, leveraging strong data and analytical skills to guide decision-making. The HRBP ensures UK people practices align with global frameworks while meeting local business and regulatory requirements.

Key Responsibilities

• HR Partnering
• Act as a strategic partner to UK business leaders, shaping people plans that support organizational objectives.
• Coach and influence managers on leadership, performance, engagement, and capability development.
• Partner with global HR colleagues to localise and implement people initiatives in the UK.
• Employee Relations
• Lead on complex ER cases, ensuring fair, consistent, and legally compliant outcomes.
• Provide proactive guidance to managers on employee relations, absence management, and wellbeing.
• Maintain up-to-date knowledge of UK employment law and advise on policy and practice.
• Compensation, Benefits & Reward
• Deliver annual reward processes (salary reviews, bonus cycles) in collaboration with global Reward teams.
• Advise managers and employees on reward policies, benefits, and recognition frameworks.
• Monitor reward competitiveness through benchmarking and market insights.
• Performance & Development
• Embed performance management processes, ensuring objectives, feedback, and career development are consistently applied.
• Partner with Talent & Organizational Development colleagues to support succession planning and capability-building in the UK.
• Promote learning opportunities and support managers in developing team skills.
• Workforce Planning & Change
• Partner with leaders on organisational design, restructures, and change programmes.
• Provide HR support during periods of transformation, ensuring employee engagement and risk mitigation.
• Align workforce planning with business goals and global operating models.
• Data & Insights
• Produce and interpret people dashboards, using data to highlight trends in attrition, engagement, performance, and workforce demographics.
• Use insights to influence leadership discussions and inform proactive HR actions.
• Partner with Finance and Operations to ensure workforce data supports broader business planning.
• Work closely with stakeholders to align HR strategies with business goals, supporting organizational changes, restructuring and DEI initiatives.

Skills Knowledge and Expertise

• Strong HR generalist background with proven experience in HR partnering roles.
• In-depth knowledge of UK employment law and HR best practice.
• Demonstrated expertise in employee relations, reward, and organisational change.
• Skilled in using HR data and analytics to create insights, tell a story, and guide business decisions.
• Strong influencing and coaching skills with the ability to engage senior stakeholders.
• Ability to balance operational HR delivery with strategic input.
• Experience working in complex, matrixed, or international organisations.
• Business Acumen
• Experience of ISO27001 Audits
• Knowledge of Immigration legislation
• Strong analytical and problem solving
• Excellent communication, interpersonal and leadership skills

Technologies

• HRIS (e.g., Iris Cascade, Workday, SuccessFactors, Oracle HCM).
• Data and reporting tools (e.g., Power BI, Tableau, advanced Excel).
• Microsoft 365 suite (Excel, PowerPoint, Teams, SharePoint).

Qualifications

• Bachelor’s degree (or equivalent) in Human Resources, Business, or related field.
• Postgraduate qualification in HR / Organisational Development (preferred).

Certifications

• CIPD Level 7 (or equivalent senior HR qualification) strong

Additional Information

• HR role within the UK team, working closely with UK business leadership.
• Regular collaboration with global HR colleagues to align UK practices with international frameworks.
• Opportunity to influence people strategy at both UK and global level, with career progression potential into HR leadership roles.
• Flexibility to travel to other offices in the UK
• Hybrid working 3 days office, 2 days homebased

Benefits

This is your chance to join a friendly and passionate team that will motivate you to learn and develop your career in the company.

Benefits may include:

• Pension Scheme
• Remote/Flexible work
• Life insurance
• Private health and dental care
• Cycle to work
• 28 days paid holiday a year - (this includes three Sabio days)
• LinkedIn Learning
• Plus many more! (Benefits are dependant on your base location.)

The Small Print

Strictly No Agencies; any submission of resumes without prior request from Sabio Group will not be deemed as an introduction and therefore will not warrant an introduction fee. All applicants must have the right to work in the territory to which the role relates (UK & EU). Sabio Group are unable to offer sponsorship on any roles advertised.