• Want to lead on HR casework?
• Keen to tackle complex HR challenges?

About Our Client

This organisation is a large public sector entity committed to serving the community in Slough. It is known for its structured and policy-driven approach to human resources management.

Job Description

• Provide expert HR advice to line managers on employment issues.
• Support managers and employees in resolving employee relations matters.
• Manage caseloads including grievances, performance, and disciplinary issues.
• Maintain accurate case records and monitor progress against SLAs.
• Analyse HR data to identify trends and recommend improvements.
• Mediate conflicts and facilitate positive working relationships.
• Ensure compliance with employment laws and internal policies.
• Deliver coaching and training to managers on HR practices.
• Collaborate with HR and legal teams for consistent policy application.

The Successful Applicant

A successful HR Casework Officer will have:

• CIPD Level 5 qualification or equivalent experience.
• Strong knowledge of employment law and HR best practices.
• Proven experience managing complex employee relations cases.
• Excellent communication and interpersonal skills.
• Ability to build trust and resolve sensitive issues effectively.
• Strong problem-solving skills and a drive for service improvement.

What's on Offer

• Competitive salary of approximately £37000 per annum.
• Generous annual leave entitlement of 26+ days.
• Access to a robust pension scheme.
• Flexible and hybrid working arrangements.
• Wellbeing and childcare support initiatives.
• Season ticket loans to ease commuting costs.