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Location:Remote with 1 day a week (Tuesday) in Becket House, Worthing

Brand:LRG

Hours:4 days per week, must include a Tuesday, 20 hours

About Us:

LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 300 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company.

Job Summary and key responsibilities

Key Responsibilities:

• Monitor and manage the HR department's central inbox, ensuring timely and professional responses. Queries include matters relating to holiday allowances, HRIS, benefits, reference requests, pay queries, saving letters to employee files etc.
• Triage and prioritise incoming queries, escalating complex issues to the appropriate HR team members
• Log and track inquiries to identify recurring issues and support process improvement
• Maintain confidentiality and handle sensitive information with discretion
• Coordinate responses across various HR functions (e.g., payroll, reward, recruitment) to ensure accurate and consistent communication
• Provide administrative support for HR projects
• Support compliance with HR policies and legal requirements through accurate information sharing
• Contribute to the development of email templates and FAQ documents to improve inbox efficiency
• Act as the first point of contact for all HR phone calls, handling enquiries or directing them appropriately
• Provide cover for other HR Admin team members during periods of absence

What are we looking for:

• Excellent attention to detail
• Good problem-solving skills
• Strong organisation skills and ability to multi-task
• Able to collaborate with colleagues at all levels
• Good written and oral communication skills
• Experience with HR

What we can offer you:

• Proven track record for career growth and advancement within the company
• Market leading training and ongoing professional development
• Supportive and collaborative team environment
• Competitive Salary Package
• Quarterly and yearly awards
• Salary sacrifice pension scheme
• Generous Holiday allowance, increasing by 1 day per year based on service with the option to purchase an additional 5 days holiday per year

LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.

LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Part-time

Job function

• Job function

  Human Resources

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