Overview

Reed HR are working alongside a large Not for Profit Professional Body based in Central London who are recruiting for an experienced iTrent Manager on an initial 12 month FTC. This role is hybrid, so travel into the office is expected.

Job summary

As the HR Systems Manager you’ll use your HR proficiency and technical skills to deploy, maintain and optimise the systems, in particular the iTrent HR and payroll system. You’ll develop and use our systems and data to generate insights to inform strategic decision-making and drive improvements.

To join, you’ll need advanced technical knowledge and experience managing HR and payroll systems, in particular iTrent, as well as generalist HR knowledge and a working knowledge of payroll legislation. You’ll need to be able to use your experience of project management and stakeholder engagement to turn business requirements into technical solutions.

Key responsibilities

• System leadership
  • Take ownership of People & OD departmental systems, acting as the primary point of contact for all related projects, initiatives and enhancements.
  • Be responsible for the full end-to-end development, integration and maintenance of the Organisations HR and payroll information system, working in conjunction with the software suppliers and the internal IT team.
  • Recommend a strategic vision for system and process optimisation, using advanced level knowledge and expertise to support subsequent operational planning processes.
  • Lead on general database administration and functional configuration of the HR and payroll system including screens, workflows and reports.
  • Review and approve user permissions as required.
• Process and service improvement
  • Provide expert advice to the People & OD team on the continuous improvement and optimisation of administration processes for the benefit of departmental and other users.
  • Work closely with the People & OD Department, HR Department, Payroll, IT department and other stakeholders to maximise the potential of departmental systems, for the benefit of the POD Department and end users, by providing advice, guidance and recommendations on functional system development and integration opportunities and turning user requirements into viable system solutions.
  • Lead on the documentation of specific Department processes.
• Stakeholder engagement
  • Support positive and effective relationships with system and service providers, working with the IT department and other stakeholders to oversee performance of contracts, service levels and KPIs from a functional perspective.
  • Partner with the organisation IT Department and systems vendors to design, develop, configure, and implement HR and payroll systems and tools, ensuring they meet functional and technical specifications.
  • Work closely with the Internal Communications Team to communicate and promote systems and administration provisions and initiatives.
  • Coordinate and, where appropriate, provide user training and guidance for all system users.
• Leadership and management
  • Be a key member of the People Services Team, working closely with colleagues to deliver departmental objectives and deploying skills for the benefit of the team.
  • Work with the People & OD Management Team to ensure customer satisfaction, including monitoring, investigating and resolving concerns about People & OD systems related services, undertaking root cause analysis and generating sustainable improvements.