HR Operations Regional Manager – UL Solutions

Basingstoke (UK) – hybrid role; open to other European offices.

Job Description

High‑impact role working directly with the Director of Global People Operations to build a centre of excellence for efficient, localised, high‑quality support. Lead regional operations teams delivering excellence in Americas and EMEA.

Responsibilities

• Build and lead regional People Operations teams, ensuring high‑quality service.
• Manage a regional team to meet service expectations and deliver consistent support.
• Support design and rollout of a best‑in‑class People Operations function.
• Identify opportunities to automate, optimise and streamline processes.
• Partner with internal teams to transition work into People Operations, ensuring smooth handovers.
• Provide overall governance on the full range of employee services within People Operations.
• Translate global, regional and local HR practices into efficient operational workflows.
• Drive operational priorities and build metrics to track performance and impact.
• Use data and KPIs to identify trends, inform decisions and improve service delivery.
• Develop and maintain service level standards to measure response times, satisfaction, quality and outcomes.

Qualifications

• University Degree in HR Administration, Business Administration or related field.
• 8+ years of professional HR experience; 1‑2+ years in a leadership role.
• Customer‑centric and change mindset focused on quality and continuous improvement.
• Strong leadership, coaching and team development skills.
• Excellent communication and interpersonal skills; ability to build relationships across cultures.
• Ability to deal with conflicting priorities and prioritise activities.
• Ability to adapt to and adopt advancements in market practices and technologies.

Benefits & Experience

• Mission‑driven culture focused on safety, security and sustainability.
• Global outreach – collaborate with colleagues worldwide and gain international experience.
• Growth & development – access to UL University training programs and technical tracks.
• Total rewards – competitive salary, annual bonus, flexible working arrangements, annual paid leave and corporate responsibility commitment.

To learn more about UL Solutions, visit UL.com