HR Shared Services Administrator (German Speaking) - Fixed Term Contract

Hybrid Role at our Birmingham Corporate Office

What You'll Do:

As an HR Shared Services Administrator at Claire's, you'll be at the heart of our people operations, ensuring a seamless experience for our employees in the UK, Germany, Austria and Switzerland.

You will be the first point of contact for HR-related queries, ensuring timely and accurate responses in line with our Service Level Agreements (SLAs). You will play a key role in HR administration, ensuring compliance with local employment law and company policies.

Your day-to-day responsibilities will include:

• Employee Support: Be the go-to person for HR-related inquiries, providing support to our diverse and dynamic team.
• HR Processes: Manage and streamline HR processes, from onboarding new hires to handling employee data and records.
• Systems Management: Utilise cutting-edge HR systems and tools to maintain accurate employee information and drive efficiency.
• Problem Solving: Tackle challenges with a proactive approach, ensuring quick and effective resolutions to HR issues.
• Collaboration: Work closely with HR teams across different regions, fostering a collaborative and supportive environment.

• Innovative Culture: Join a company that encourages creativity, innovation, and continuous improvement.
• Growth Opportunities: We invest in our employees' professional development and offer a clear path for career advancement.
• Global Impact: Be part of a global brand that makes a difference in the lives of millions of customers and employees.
• Fun and Dynamic Workplace: Enjoy a vibrant, inclusive, and high-energy work environment where no two days are the same.

• HR or Customer Service Enthusiast: Passionate about HR with a keen interest in employee experience and engagement.
• Tech-Savvy: Comfortable using HR systems and technology to enhance processes and efficiency - ideally Workday and Microsoft Office Suite.
• Detail-Oriented: Meticulous attention to detail and strong organizational skills.
• Excellent Communicator: Exceptional verbal and written communication skills.
• Team Player: Ability to work effectively in a team and build strong relationships across the organization.
• Language ability: Fluent in German and English. The ability to speak other European languages would be an advantage.