Hours: 40 hours per week - Monday - Friday, 9am-5pm

You will work as part of our People Team supporting both the People and Training Teams within Mountain Healthcare on any issues related to People and Training.

Main duties of the job

Responsibilities include, but are not limited to, handling employee queries, reward, contract changes, HR recruitment & selection, retention, training support, professional and company clearance renewals, absence management, and other administrative tasks supporting our processes.

About us

Founded by passionate clinicians, Mountain Healthcare aims to provide expert patient-centred services. We lead the clinical forensic healthcare sector in the UK, partnering with NHS England and the police. Our services include Sexual Assault Referral Centres (SARCs), Police Custodial Healthcare, Secure Estate Healthcare, and clinical telephone advice. Guided by our values, Be Kind and Do the Right Thing, we deliver holistic, trauma-informed care that improves health outcomes across the criminal justice system. We leverage innovative technologies and strategic partnerships to ensure effective, equitable services, always prioritizing patient safety, rights, and well-being. Join us to make a significant difference in a growing field with excellent training and development opportunities, including our Forensic Practitioner Gateway, CPD courses, and sector events.

Job responsibilities

This role offers opportunities to gain broader project experience and develop your skills within a collaborative team environment. Attention to detail is crucial, as your support will help maintain our high standards of service quality.

We seek an organized individual experienced with Microsoft Office 365 (Word, Excel, PowerPoint) who is interested in gaining HR experience with career progression in mind. Strong literacy, accuracy, communication skills, and workload management are essential. Experience in administration and training environments is desirable.

The post requires working Monday to Friday, 9am-5pm, with some flexibility for travel to MHL locations. The role is based in Stevenage with a hybrid working model. Candidates should be willing to support business needs, including operational demands and flexible hours as required.

We support your development through training and listen to your feedback!

For more details, please refer to the attached Job Description.

Company Benefits

• Enhanced sickness pay scheme
• Enhanced Maternity Pay after 1 year's service
• Enhanced Neonatal/Adoption Pay after 1 year's service
• Well-being programme
• Advanced rota planning for better work-life balance
• 6 weeks annual leave
• Pension Scheme
• Life Assurance
• Employee Assistance Programme
• Long Service/Team of the Month Awards
• A range of accredited and CPD training courses and masterclasses
• Funding for higher education courses after one year's service

DE&I Mountain Healthcare promotes equality, diversity, and inclusion, fostering an environment that values individual differences. We uphold these principles in our organizational values and behaviors and welcome applications regardless of age, disability, sex, gender identity, race, religion, sexuality, or personal circumstances.

Person Specification

Qualifications

• Applicants should ideally live near Stevenage and possess a full driving license with access to transport.

Experience & Skills

• Excellent organizational skills
• Proficiency with Microsoft Office (Word, Excel, PowerPoint)
• High literacy and attention to detail
• Strong communication skills and telephone manner
• Ability to manage a busy workload and schedule
• Diary management experience

Personal Attributes

• Team player, proactive, self-motivated
• Ability to work independently
• Adaptable, professional, honest, reliable
• Strong work ethic, positive attitude

Disclosure & Barring Service Check

This position requires a DBS check in accordance with the Rehabilitation of Offenders Act (Exceptions Order) 1975, to assess any criminal convictions.