Lidl GB

Location: London

Job Title: HR Systems Consultant – Head Office

Salary: £49,500 up to £66,000 per annum (depending on experience)

Summary: At Lidl, we offer a hybrid working model: spend three days or more in our state‑of‑the‑art office, enjoy an on‑site gym, restaurant and more perks, with up to two days at home for work/life balance. We need an HRIS professional with technical know‑how and collaboration skills to keep our HR technology ready for every colleague and challenge.

What you'll do:

• Serve as the ServiceNow Case Management & Virtual Agent expert liaising with national and international HR teams.
• Support the management & usage of other HR information systems (Centric, SAP HCM, SuccessFactors) as needed.
• Liaise with stakeholders to implement the product roadmap and raise key issues.
• Plan, negotiate and implement system enhancements based on end‑user feedback and business strategy.
• Lead and deliver continuous technical improvement projects.
• Coordinate ongoing training needs analysis & programs for all end users.
• Develop strong working partnerships with relevant stakeholders.

What you'll need:

• Experience configuring and managing an HR information system.
• Expert knowledge of ServiceNow Case Management & Virtual Agent (preferable).
• Adept at learning new HR information systems.
• Ability to manage multiple projects concurrently.
• Strong organisational and collaboration skills.
• Pro‑active and entrepreneurial attitude.
• Effective problem‑solving skills.
• A self‑assured and adaptive communication style.
• Customer‑focused approach to system development.

What you'll receive:

• 35 days holiday (pro rata).
• 10% in‑store discount.
• Sabbatical.
• Enhanced family leave.
• Pension scheme.
• 10% non‑contractual London weighting.
• Plus, more of the perks you deserve.

We value diversity, equity and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful and inclusive environment.

Disclaimer: Due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.