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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The core role of the HSE Manager is to work with the Head of HSE Risk Operations in delivering the overarching health and safety compliance objectives of the UK Workplace Risk & Resilience Team and KPIs identified in the client Management Services Agreement (MSA). The role will support operational site-based teams with the delivery of key objectives in maintenance of risk management platforms and our ISO 14001/45001 certified Integrated Management System (IMS).

The HSE Manager will be directly responsible for HSSE monitoring, risk management and auditing of health, safety and environmental management activities to agreed performance standards. In particular, the focus will be collaborative working with site management teams, surveying teams and service partners to drive compliance performance and best practice. The role will also require an element of training management and delivery, as JLL offers comprehensive induction and refresher training to staff.

Security intelligence is now forming part of the wider Workplace Risk & Resilience Services and, whilst we have specific resources in this area, the HSSE Manager will have an opportunity to engage, learn and develop in this area too.

Property Management is transitioning into a global service line within REMS (Real Estate Management Services) and active contribution to transition projects and global/EMEA regional projects will be part of the role where required.

Location & Working Arrangements

• Base:London office at Canary Wharf
• Working Style:Hybrid (office, home-based, and client site visits)
• Travel:UK client locations and regional offices as required

Key Responsibilities

Strategic Risk Management

• Partner with the Head of HSE Risk Operations to deliver compliance objectives and KPIs
• Manage our ISO 14001/45001 certified Integrated Management System (IMS)
• Oversee risk management platforms including Vision by JLL
• Conduct comprehensive site audits and compliance monitoring
• Ensure operational site teams manage identified risks effectively
  

Client Service & Compliance

• Ensure Management Services Agreement (MSA) compliance
• Manage JLL liabilities related to health, safety, and environmental issues
• Collaborate with site management teams, surveying teams, and service partners
• Drive our S.A.F.E.R culture programme across the business
• Work with external consultants to ensure cost-effective risk management
  

Incident Management & Investigation

• Lead accident and incident investigations using root cause analysis
• Manage serious incidents to conclusion with 'fair and just' approach
• Work with enforcement agencies when required
• Provide risk liability reports and compliance documentation
• Review audit results and report trends to management
  

Training & Development

• Facilitate comprehensive induction and refresher training programmes
• Coordinate training delivery to operational management teams
• Maintain training needs analysis for the portfolio
• Support global and regional HSSEQ transition programmes

Essential Requirements

Qualifications

• NEBOSH General Diploma or degree level equivalent
• IOSH Membership (essential)
• Experience in training and course facilitation
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
  

Skills & Experience

• Strong numerical and report writing abilities
• Excellent communication and interpersonal skills
• Customer-service driven approach
• Contractor management experience
• Ability to work independently with minimal supervision
• Capability to work under pressure and meet deadlines
• Problem solving and critical thinking skills

Preferred Qualifications

• NVQ Level 6 Diploma in Occupational Health and Safety practices
• Grad IOSH working towards CMIOSH
• Practical understanding of property management
• Experience with database platforms and system integration
• Practical safety management leadership experience

Note:For exceptional candidates without NVQ Level 6, training will be provided to this level.

What We Offer

• Opportunity to work with industry-leading risk management technology
• Exposure to emerging security intelligence services
• Involvement in global and EMEA regional initiatives
• Professional development in a rapidly evolving sector
• Hybrid working arrangements with modern office facilities
• Contribution to innovative workplace safety solutions

Career Development

This role offers significant growth opportunities including:

• Exposure to global service line transitions within Real Estate Management Services (REMS)
• Development in security intelligence capabilities
• Leadership experience in safety management
• Cross-functional collaboration across international teams

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email EMEATA@jll.com or call +44 (0 )20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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