Overview

HR Business Partner / HR Consultant Full or part-time (min 25 hpw over 5 days)

The HR Business Partner is responsible for the delivery of a professional, commercially focused service to our growing number of SME and corporate clients. The role will be to listen, understand and respond in a purposeful way. We pride ourselves on offering a personal, tailored service to our clients, we aim for our clients to speak to the same person every time they contact us, allowing you the opportunity to get to know them and them to get to know us.

You will be responsible for the account management of your clients and will oversee delivery of all Redway services for those clients, bringing in other members of the team where their skillset is better suited. There is an expectation that the HR Business Partner will proactively seek to bring new business into the Company to support our planned growth. Reporting directly to the MD, you will be working with a high degree of autonomy to meet our high expectations.

Responsibilities

• Resolve client queries promptly, accurately and effectively through appropriate and relevant HR solutions to suit each business’s culture and vision
• Advise business owners, directors and managers on range of people management issues, offering tailored practical and coaching-style support to meet their needs
• Conduct and manage HR / employee relations casework on the full range of HR activity; providing HR support at formal meetings, hearings and appeals as needed
• Overseeing and delivering projects for our clients such as managing recruitment campaigns, implementing our HRIS, writing policies or developing HR strategies to resolve identified issue
• Leading on learning and development activities for clients; writing content and delivery of training
• Supporting colleagues with delegated work from their projects and clients, and taking advantage of the range of skills within the team to draw in their expertise for your clients when needed
• Decision-making within your personal knowledge and experience and in line with established Redway frameworks and legislation
• Tabling suggested changes and developments to Redway frameworks at team meetings for discussion and approval
• Authority to purchase travel, stationery and equipment up to a value of £100
• Liaison with external stakeholders such as solicitors, benefits providers, payroll bureaus or recruitment agencies to provide the most appropriate solutions for our clients
• Account management through regular contact, quarterly usage reports for retainer clients and sharing information on our full services
• Driving sales through effective account management, networking events and proactive engagement with external contacts through a range of media
• Working in line with our social and environmental performance indicators around energy consumption, recycling and volunteering
• Supporting sound and sustainable governance within our client base

Requirements

To be successful in the role you the following are essential:

• Previous experience in an HR advisory role, including managing a caseload
• A sound understanding and application of employment legislation relating to the role
• Secure in the use of IT; for example HRIS, MS Office
• Excellent organisational skills; able to juggle conflicting priorities and to tight deadlines
• Able to retain motivation and passion while working remotely
• Willing to travel approximately 40% of the week, on average
• Numerate with experience of analysing data
• The ability to learn, understand and apply client values, vision and culture
• A workstation set up with good broadband speed (min average download speed of 25 Mbps)

Desirable

• Level 3 or 5 HR qualification (or equivalent)
• Experience in an HR shared services team or HR function in a multi-site organisation
• Full driving licence and access to a car
• A desire to support the growth of our business through networking

Benefits

• ✓ Flexible working – fit personal commitments around client needs
• ✓ Approximately 60% home-based, attracting tax relief
• ✓ Contributory pension
• ✓ Life assurance
• ✓ Supportive, friendly remote team
• ✓ Regular co-working to promote team building and collaboration
• ✓ Opportunities for professional development
• ✓ WeCare, a 24/7 UK-based online GP, mental health counselling, get fit programme, legal and financial guidance
• ✓ Toothfairy™ dental app providing access to advice, guidance and prescriptions
• ✓ myStrength mental wellbeing app, to help you overcome life’s challenges
• ✓ Bereavement counselling - helpline and up to four phone counselling sessions
• ✓ Probate helpline – advice and financial guidance
• ✓ A genuine opportunity to input into the development of not just our company, but others too

Company information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Human Resources
• Industries: Human Resources Services

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