About The Role

Join Us as a Human Resource (People) Advisor

Location: Birmingham City Centre
Working Style: Hybrid (with some travel)
Organisation: QA Higher Education, 12-month fixed term contract

Are you passionate about people and ready to make a real impact in higher education?

At QA Higher Education, we’re on a mission to deliver a first‑class experience for our students—and that starts with our people. We’re looking for a People Advisor to join our dynamic People Team and help shape a positive, inclusive, and high‑performing workplace culture.

What You’ll Be Doing:

• Partner with managers to provide expert advice on employee relations, performance, and policy interpretation.
• Lead and support on employee relations cases including grievances, disciplinaries, absence, and capability.
• Drive continuous improvement by contributing to People Team projects and HR process enhancements.
• Support organisational change, including TUPE activities and change management initiatives.
• Champion our values, helping to embed the QA Spirit across the business.
• Deliver HR‑focused training to build managerial capability and employee engagement.

What You’ll Bring:

• Ideally hold CIPD Level 5 or equivalent HR qualification/experience.
• Proven experience in managing complex employee relations and absence cases.
• Strong working knowledge of employment law and HR best practices.
• Excellent communication and stakeholder management skills.
• A proactive, solutions‑focused mindset with attention to detail.
• Experience in fast‑paced HR environments and policy development.

Why Join QA Higher Education?

• Be part of a collaborative and forward‑thinking team that values continuous learning.
• Make a real difference in shaping the employee experience across our organisation.
• Enjoy professional development opportunities and support for your growth.
• Work in a diverse and inclusive environment where your voice matters.

About QA Higher Education:

QAHE partners with leading UK universities to deliver a wide range of programmes—from foundation to postgraduate level—across subjects like Business, Computing, Cyber Security, and more. We’re committed to widening access to higher education and creating a safe, inclusive learning environment for all.

Equal Opportunities:

QA is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.

Please note: The successful candidate will be required to complete a basic DBS check.

Ready to Empower Our People?

Apply now and help us build a workplace where everyone can thrive.

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