Overview

As an ICT Support Manager, you are required to provide first and second line support in a busy organisation with multiple users. Good hardware and software knowledge is required.

Responsibilities

• Managing, organising and evaluating IT systems and electronic data operations
• Installing and configuring hardware, software, networks, printers and scanners
• Ensuring security of data, network access and backup systems throughout the company
• Liaising with third-party contractors when necessary to resolve technical issues
• Managing a register of when maintenance was completed and a schedule of dates
• Managing IT asset register and handling annual budget to ensure cost effectiveness