We are currently looking for an IFS System Analyst, as we strengthen and expand our ERP team, to support on the successful execution of our ERP transformation strategy.This role will be based out of our Whitley site (DN14 0HR) working on a hybrid basis. You would need to be flexible based on project and business requirements and expect to be onsite more for your first few weeks, but we are flexible on the number of days required onsite on average per week/month.A bit about us:Tunstall is a market-leading health and care technology provider.We’re passionate about ensuring our team reflects the brilliant and unique qualities of the people and communities we support. Our incredible team of more than 3,000 colleagues provides life saving and life changing technology and services to millions of people in 18 different countries.At Tunstall you’ll find a place where you’re valued and celebrated for being yourself. We empower our people to deliver the very best teamwork, innovation and thought leadership by creating an environment where we champion diversity and inclusion. We demonstrate our commitment to diversity and inclusion at each step. From our open, fair, and transparent recruitment processes, through to the many development and career growth opportunities we provide.Each Tunstall colleague has a superpower… they’re unique. No one else is them, and we think that’s special. Come and join our mission and be part of our team, our One Tunstall team.What will you be doing in this role?As an IFS Systems Analyst at Tunstall facilitates the successful execution of Tunstall’s ERP Business transformation strategy, helping to align Tunstall’s business processes globally and delivering benefits by implementing and maintaining better business processes supported by ERP and other software and technology solutions.The Ideal candidate:You will have proven demonstrable experience as a Systems Analyst on IFS. You will have good communication skills, both verbal and written, able to present the big picture and detailed designs clearly to ensure they are understood. You will be collaborative, used to gathering key requirements from stakeholders, understanding business processes, identifying areas for improvement and delivering effective training on ERP system processes and usage. With an analytical mindset you will be able to organise and analyse data to support your decision making.What we offer:Competitive salary25 days holiday + public holidays (pro rata)Holiday purchase schemeContributory pensionPaid volunteer day to support a cause you are passionate aboutEnhanced maternity, paternity, adoption and shared parental pay entitlementsPrivate Health InsuranceDedicated 24/7 employee benefits platform ‘Verlingue’ that include things like: free eye tests, retail discountsEAP WeCare service - including a 24/7 online GP and mental health counselling serviceBoost your learning and growth through access to a Talent Library with over 800 courses, covering subjects from business skills to project management essentialsA warm and welcoming team environmentDevelopment and a chance to build a rewarding careerSome of your key responsibilities would be:Resolve process and systems problems and deliver requests for changeQuantify opportunities for improvement from process and IS solutions changesAnalyse As-Is processes in conjunction with business usersDevelop and maintain To-Be processes, functional requirements, data integrations, and non-functional requirements in conjunction with business users, suppliers, or customersPerform options appraisals and recommend appropriate process and software solutionsDirect the work of business applications suppliers and ensure suppliers meet Tunstall standards through statements of work definition, supplier reviews and testingPerform systems validation and user acceptance testing in conjunction with business users as requiredPrepare 'How to' guides and other training materials as neededProvide process and application coaching/training to super-user/user community globallyPlan and perform project tasks including those at cutover as needed, including but not limited to technical tasks such as data mapping, loading and reconciliation, business process verification and systems integration testingProvide point of contact for business super-users/users after go-live and provide hands-on support as appropriate alongside colleagues and software vendors following ITIL processesDevelop and maintain plans to address incidents and service requests, directing business users and third parties, maintaining an issues and risk log, and ensuring these are cleared or mitigated and ensuring timely stakeholder communicationPerform post-implementation reviews and work with business users and third parties as necessary to ensure project benefits are achievedMaintain a current knowledge of applications solutions in the relevant domainCommunicate opportunities, plans, process changes and application features to business users and IS colleagues as necessary to broaden understanding and promote continuous improvementPerform data analysisWork as necessary with corporate colleagues on global projects including supporting country and acquisition/disposal on-boarding and off-boarding activities and sunset of legacy solutionsKey skills and experience:Proven experience working in a comparable role with IFSAble to effectively communicate the big picture as well as detailed designExperienced in consulting with, and training of, stakeholder and super-user communitiesExperience of organising and analysing data to support decision-makingGood research and analytical skillsUnderstanding of common business processesTime management and prioritisation skillsStrong communication and influencing skills, both verbal & writtenGood analytical / problem-solving skillsHigh level of attention to detailAbility to clarify and communicate complex issuesDesirable Skills And ExperienceExperience using JIRAExposure to data migration and data/systems integration techniques and toolsExperience defining requirements and translating to technical specificationAny experience with IFS Finance or Supply Chain moduleUnderstanding of process of successful change managementEqual Opportunities at TunstallAt Tunstall, we’re committed to building a team that reflects the diversity of the communities we serve. We welcome applications from people of all backgrounds, experiences, and abilities, and we celebrate the unique strengths each colleague brings. Our recruitment process is open, fair and inclusive, and we’re dedicated to providing any reasonable adjustments you may need to thrive. #J-18808-Ljbffr