Overview

Implementation Consultant - French Speaking

Momentus provides industry-leading event and venue management software to customers in over 50 countries around the world, serving thousands of customers that power millions of events. Our comprehensive platform offers event professionals SaaS technology that provides a 360 view of their business, allowing them to cut costs, save time, and increase revenue. Momentus is used for shows, museums, convention centers, venues, and other events. Our client list includes The Apollo Theatre, Mercedes-Benz Stadium, Harvard University, Portland\'5 Centers for the Arts, the Javitz Center, and St. Louis Art Museum, with additional clients such as ExCel London, Museum of Contemporary Art Australia, the Porsche Experience Center in Germany, and the Sydney Opera House.

What we offer We provide an inclusive, fast-paced environment where you can make a direct impact on our product and customers. This role sits within a motivated and skilled team that designs, deploys, and supports client onboardings while working with a variety of services and technologies.

Responsibilities

• Manage CRM and ERP software implementation projects for clients with 5-500 users.
• Participate in functional and technical working groups and progress meetings.
• Identify business needs, document requirements, and ensure smooth delivery while supporting clients through the implementation process.
• Design and deliver key stakeholder training on system configuration as well as end user training.
• Perform basic project management tasks including creation of onsite agendas, task follow-up, and escalation of issues to Project Manager & Leadership to keep the project within scope and timeline.
• Drive integration requirements and analysis workshops and write detailed specifications for the development team.

Qualifications

• Bachelor’s Degree
• Fluent in English and French. Dutch language proficiency is a plus.
• Experience in Enterprise SaaS or Software Implementation
• Minimum of 3 years’ experience acting as a billable resource with a utilization target
• Excellent organizational, written, and verbal communication skills and strong command of the English language
• Ability and availability for travel (up to 40%) to client sites for face-to-face meetings, as requested by the client

What makes you a great fit

• You are self-motivated and able to work independently in a fast-paced environment that is constantly changing
• Exceptional time management skills
• Problem-solving mindset and adaptability
• Customer, Quality, and Results-oriented approach
• Experience with Mavenlink (Kantata) and/or Momentus Software is a plus
• You are a Venue and/or Exhibition industry expert

Accessibility & Work Environment

Momentus is committed to fostering an inclusive and accessible work environment. If you require accommodations during the recruitment process or in your role, please let us know. This role is primarily computer-based and may involve extended screen time, frequent digital communication, and a remote or office-based work setup. We support flexibility and well-being across regions.