We are currently looking for someone to join our Lincolnshire based team in order to provide advice and information on Direct Payments to people with disabilities who live independently.This is a varied role: working from home, office working, and involving travel throughout the community. The successful candidate will be joining a leading not-for-profit organisation that provides independent living services to people with disabilities and health care needs nationwide.

Location: Sleaford, NG34 9PF. Hybrid working applies office days will typically be on a Friday

Salary: £25,610 per annum

Hours: 37 hours per week

Days & Times:Monday – Friday, 8:30 am to 5:00 pm.

Closing Date: Thursday 24^th July 2025

Interview Date: Interviews will take place face to face or via video conferencing software. Further details will be discussed with applicants who are shortlisted (Please check your junk/spam folders)

The Role –Your main duties will include:

• Advising individuals on all aspects of their care packages, including financial aspects
• Managing your own caseload
• Supporting individuals with the recruitment and ongoing management of care staff
• Providing accurate information in a clear and concise format that meets the individual's needs
• Recording and maintaining accurate records and providing reports as required
• Organising and attending meetings/reviews with individuals, colleagues, and local authority staff

Skills, Experience and Qualifications – We are looking for someone with the following attributes:

• Experience of providing information or advice to others within a customer service environment
• Excellent verbal communication skills with the ability to produce written communication to a high standard, adapting your style to suit the audience
• The ability to manage diary and workload effectively
• The ability to input and maintain accurate data records
• The ability to work as part of a team and on own initiative
• The ability to work flexibly and to deadlines
• Current driving licence and unrestricted use of vehicle
• Good working knowledge of Microsoft Office packages (including Word, Excel, and Outlook)
• GCSE Grade 'C' or equivalent in English and Maths

This post is subject to the completion of a satisfactory DBS check prior to appointment.

Perks:Employee assistance programme / Subsidised car breakdown cover / Death in service benefit / Wagestream / 23 Days annual leave, plus bank holidays (Increased entitlement with length of service) / 2 Additional leave days in December (After 12 months’ service).

Penderels Trust is a Disability Confident employer and will offer a guaranteed interview to disabled candidates who meet the job specification.