Base pay rangeThis range is provided by Eden Scott. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.OverviewIT Support Analyst – IT MSPFull-time, PermanentEdinburgh Hybrid / Onsite (must be able to commute to Edinburgh regularly)This opportunity is with a highly reputable, award-winning managed service provider. They are a tier 1 Microsoft Partner with other key strategic partnerships.BenefitsMarket leading benefits package & training programme, high employee satisfaction, and a list of reliable, long-term clients that they are already engaged with.ResponsibilitiesThis position is hiring for an experienced IT support analyst or engineer, working across all levels of support, from Tier 1 to Tier 3.Wide variety of tasks & support needs; it is important that this hire won’t shy away from difficult tickets or avoid simple tickets.The key expertise required here is across Azure, Intune, & 365.Must have some experience with Azure, ideally with alertsStrong general Microsoft experience, particularly with 365 administrationIntune experience is also important – ideally configuration & setting up policiesPrior experience within an MSP, agency, consultancy, or similar client-facing environment is a very nice addition, but not required.Automation & scripting skill another nice-to-haveEnthusiastic, encouraging, & pleasant team member – attitude goes a long way!How to applyPlease apply with CV to be considered. More details will be provided during first conversation.EEO and DiversityOur client is an equal opportunities employer & values the unique perspective a diverse workforce brings to what they do.QualificationsSeniority level: Mid-Senior levelEmployment type: Full-timeJob function: Information TechnologyIndustries: IT Services and IT Consulting and IT System Operations and Maintenance #J-18808-Ljbffr