Overview

Are you an experienced Infrastructure Engineer? As one of our team of Infrastructure Engineers you’ll possess in-depth knowledge of implementation to review and maintain the organisation’s technology infrastructure, interfacing closely with the business to understand and support their needs. You’ll provide technical expertise to build, deliver and improve solutions required to enhance business function, information security and infrastructure. You’ll proactively monitor the health of the supported infrastructure, and ensure all components are regularly patched, maintained, and work reliably to meet the needs of the organisation. You’ll partake in and lead activities to continually improve service effectiveness and ensure security is maintained at the highest standards achievable.

Working arrangements

This is a fixed term contract for 18 months, covering an internal secondment. This is a hybrid role, with work split between home and 1 day per week, on average, at our London office. This may vary; you will need to work in a flexible way to unlock your best work for our cause.

About You

You’ll have strong technical knowledge and practical experience of the following:

• Microsoft on-prem and cloud stack (AD/AzureAD, Server/Client OSes, Exchange Hybrid, M365, Intune)
• Microsoft Azure cloud services, including Azure Networking, RBAC/IAM and Storage
• Microsoft Security stack tools (Defender, Security and Compliance, Purview)
• Virtualisation Technologies (VMWare)
• Networking Technologies (LAN/WLAN, WAN/MPLS)
• Storage Management (physical SAN and software-defined)

With practical experience of securing and hardening platforms, as well as experience of using vulnerability management systems, you’ll also have exposure to SIEM/XDR/MDR systems and knowledge and practical experience of Service Management tools (Manage Engine).

You’ll have significant experience of implementing and supporting Infrastructure technology solutions, as well as practical experience of Security stack systems including but not exclusively vulnerability management. With experience of working in an IT Operations/Service Environment, you’ll have experience in implementing and supporting Azure-based infrastructure solutions, ensuring robust and scalable deployments.

• Strong attention to detail.
• Experience of working in an IT security focused role.
• Experience of supporting or implementing retail technology.
• Ability to communicate effectively, both in writing and verbally.
• Excellent analytical and problem-solving abilities, to identify and fix issues.
• Ability to triage and diagnose end user issues efficiently.
• Ability to remain calm under pressure and focused on tasks.

About Us

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Interview process

First stage interviews will be a short one-way video interview; successful candidates will then be invited to attend an interview via MS Teams, with final stage interview held at our London offices.

How to apply

It’s quick and easy to apply for a role. Just click on the apply button below. All you’ll need is an up to date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.

As part of our commitment to be an inclusive employer, and ensure fairness and consistency in selecting the best candidate for this role, the organisation will use anonymous CV software as part of the application journey.

Should you need any adjustments to the recruitment process, at either application or interview, please contact us.