Infrastructure Operations Lead - £71,000 plus up to 20% bonus

Infrastructure Operations Lead - £71,000 plus up to 20% bonus

This range is provided by Nichols Digital Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

****Up to £71,000 plus up to 20% bonus - Hybrid 1 or 2 days in Kent office, rest remote****

A leading financial services firm based in Kent is seeking an Infrastructure Operations Lead to oversee the delivery and maintenance of critical IT infrastructure, both on-premises and in cloud environments.

You will be experienced with Windows Server, VMWare, Azure and 3rd line support issues.

The successful candidate will manage an off-shore team of Infrastructure Engineers, ensuring operational excellence, reliability, and continuous improvement across all systems and services.

Key Responsibilities:

• Lead and manage a remote/off-shore team of Infrastructure Engineers.
• Oversee infrastructure operations across Windows Server platforms, VMware, and Azure environments.
• Drive root cause analysis and resolution of 3rd-line infrastructure incidents.
• Maintain, optimise, and innovate infrastructure services to align with business goals.
• Support hybrid Exchange (2016/2019) and Office 365 environments.
• Manage cloud-based infrastructure and services, particularly in Microsoft Azure.
• Develop and maintain automation scripts using PowerShell.
• Ensure infrastructure security, working with tools like Crowdstrike and Rapid7.
• Oversee storage and backup solutions using Dell, NetApp, SAN/NAS, and HCI (e.g., VxRail/VSAN).
• Administer core Microsoft services including Active Directory, Group Policy, DNS, DHCP, DFS, and file/print services.
• Support web technologies (IIS, .NET, microservices) and clustering/load balancing solutions.

Key Skills & Experience:

• Proven experience leading/managing off-shore technical teams.
• Deep knowledge of Windows Server platforms and VMware technologies.
• Strong 3rd-line technical background across Microsoft, Dell, and Citrix infrastructure.
• Experience with Exchange Hybrid setups and Office 365 administration.
• Expertise in Azure infrastructure management and PowerShell scripting.
• Understanding of infrastructure security best practices and tools (e.g., Rapid7, Crowdstrike).
• Familiarity with Dell/NetApp hardware, SAN/NAS, and hyperconverged systems.
• Strong documentation, communication, and problem-solving skills.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Technology, Information and Internet

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