Overview

In-House Legal Counsel - Enterprise Cloud AI CX Tech SaaS. Hybrid. Bracknell Hybrid Working – 3 days per week in office (trains from London & Reading). Competitive market salary and benefits. Service / Product: global provider of enterprise cloud Customer Experience (CX) and contact centre solutions.

This is a role within the in-house Legal team of a leading cloud communications and Customer Experience technology provider, operating in over 150 countries. We’re seeking a bright, ambitious Legal Counsel to contribute to a high-growth SaaS environment where innovation, collaboration, and technology drive everything we do.

What Your Day Might Look Like

• Lead the drafting, review, and negotiation of complex commercial agreements – including MSAs, EULAs, DPAs, software licensing, and partner/supplier contracts.
• Provide legal input across enterprise and public sector tenders, ensuring compliance and commercial edge.
• Deliver clear, business-enabling advice that empowers teams to move fast, confidently and compliantly.
• Enhance and evolve contracting processes, playbooks, and templates for scalability and efficiency.
• Support strategic corporate, company secretarial, IP, M&A, and data projects as the company continues its global expansion.

About You

• Qualified Solicitor (England & Wales) – ideally 1–3 years’ PQE
• Strong academic background
• Trained at a top law firm or qualified in-house within a tech-focused organisation
• Excellent knowledge of commercial contracts
• Ability to manage a caseload independently
• Strong communication, drafting, and stakeholder management skills
• Genuine interest in technology, AI, and intellectual property
• Pragmatic, proactive, and eager to grow in a high-performance team

About Us

We help the world’s biggest brands—from healthcare and government to retail and finance—deliver exceptional, always-on customer experiences through our storm® cloud platform. Recognised by Gartner and industry analysts worldwide, we combine cloud, AI, and automation to redefine how businesses connect with customers. Our culture is ambitious, inclusive, and technology-driven.

Why Join Us

Join a company that’s transforming how the world communicates. You’ll work with some of the brightest minds in cloud technology, advising on cutting-edge projects that shape global customer experiences. Your voice will matter, your ideas will count, and your career will accelerate in an environment built on innovation, trust, and opportunity.

Application and Privacy

Ready to make your mark? If you’re a tech-savvy, ambitious lawyer with a passion for innovation, this is your chance to help shape the legal backbone of a global technology success story. Apply now for a fast-track path to the Hiring Manager. We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.