Overview

Caseware is one of Canada's original Fintech companies, with over 30 years in the global audit and accounting software industry. We have more than 500,000 users across 130 countries, available in 16 languages, and a notable presence on LinkedIn with 36,000+ accounting and audit professionals listing Caseware as a skill.

We are seeking a highly motivated and detail-oriented Instructional Designer to join our Education and Media Team at Caseware, a leading SaaS organization. As an Instructional Designer, you will design, develop, and implement engaging and effective e-learning content that meets the educational needs of the organization and its users.

You will work closely with cross-functional teams, including subject matter experts, product managers, developers, and marketing, as well as regional training teams to create high-quality learning materials and ensure content accuracy and alignment with business goals. You will report directly to the UK EMT Manager.

This is a full-time position, 12 months contract.

Location: This position is available to all applicants residing and eligible to work in UK. This role is hybrid and you would be required to work from our Maidstone, UK office 3x a week.

Contact: Dana Liulica – Talent Acquisition Partner

What you will be doing

• Design and develop e-learning content that is engaging, interactive, and aligned with learning objectives.
• Collaborate with developers and subject matter experts to create effective digital learning solutions.
• Apply UX/UI principles to enhance learner engagement and satisfaction through intuitive and visually appealing digital learning interfaces.
• Create course development plans to support the online academy, including storyboarding, scripting, and integrating multimedia elements.
• Regularly review and update existing learning content to ensure it remains current, accurate, and aligned with changes in organizational processes, products, or services.
• Manage the end-to-end development of e-learning projects, including timelines, resource coordination, and feedback management.
• Assisting in the setup, configuration, and management of content on Learning Management Systems (LMS), ensuring proper functionality and learner access.
• Provide technical support to users, helping troubleshoot issues related to the LMS and e-learning content.
• Be amenable to traveling to regional offices and client sites as needed.

What you will bring

• Bachelor’s (HBO) degree in Educational Technology, Instructional Design, Digital Media, or a related field.
• Proven experience in e-learning design, instructional design, or digital learning development.
• Proficiency in e-learning authoring tools such as Articulate Storyline 360, Synthesia, Camtasia, and experience with LMS platforms.
• Knowledge of gamification, course structure, didactic design, and UX/UI principles and their application in digital learning environments.
• Understanding of instructional design models (e.g., ADDIE, SAM) and adult learning principles.
• Experience in designing interactive learning modules and multimedia elements, including video, graphics, and animations.
• Strong project management skills, with the ability to handle multiple tasks, meet deadlines, and manage feedback loops.
• Excellent written and verbal communication skills, with attention to detail and accuracy in developing course content and documentation.
• Strong interpersonal skills and ability to work as a team.
• Ability to collaborate with cross-functional teams, including subject matter experts, product managers, developers, and marketing.
• Academic background, certifications, or professional experience in accounting, auditing, or finance (e.g., CPA, CA, ACCA, or equivalent).
• Excellent knowledge of Dutch and English.

The Tech Stack you will be working with

• E-learning authoring tools: Articulate Storyline 360, Synthesia, Adobe Captivate, H5P, and Camtasia.
• Learning Management Systems (LMS): Experience with various LMS platforms to manage and deliver e-learning content.
• Project management tools: Monday.com, Microsoft Planner, Confluence, and Miro.
• Microsoft applications: Utilized for day-to-day work and interactions.

What’s in it for you

• Innovation is at our core. We work with cutting-edge technology in accounting and financial reporting, constantly pushing the boundaries to create impactful software solutions.
• Collaborative culture: your ideas are valued and knowledge sharing is encouraged within a supportive, inclusive team.
• Work-life balance: flexible work options, remote opportunities, and generous time-off policies.
• Competitive compensation: salary and comprehensive benefits including health insurance and retirement plans.
• Impactful work: contributions directly affect how clients manage financial processes and drive their success.
• Recognition and rewards: programs, performance bonuses, and opportunities for career growth.
• Global opportunities: work on international projects with a diverse, global team.

About Caseware

Caseware's cutting-edge software products are designed for accounting firms, corporations, and governments. Our teams continually collaborate, innovate, and build upon our existing suite of products. We focus on customer needs to shape the future of audits, financial reporting, and financial data analytics.

With a recent strategic investment from Hg Capital in 2020, Caseware is in its next growth phase, doubling down on the people and products that have driven our success to date.

One of Caseware’s core values is Many Voices, One Team. We are committed to building diverse, equitable teams and welcome candidates from all backgrounds. Should you require accommodations or have questions during the application or interview process, please e-mail our People Operations team at talent@caseware.com.

Background Check

Any candidates receiving an offer will complete a background check through Certn.co, typically including Identity Verification and Criminal Record Check. Executives and Senior Managers will undergo a Soft Credit Check. Candidates residing in the Netherlands and Germany are excluded from Certn.co background checks.

Security and Fraud

Caseware takes candidate security seriously. All legitimate communication will come from @caseware.com email addresses and our open positions are listed on reputable job boards and on our website. We will NEVER ask for payment or financial information. If you receive an unsolicited job offer, proceed with extreme caution.