Overview

We are looking for a passionate Inventory Operations Analyst to join Mountain Warehouse. You’ll be at the heart of keeping global store stock accurate, ensuring inventory precision, driving operational improvements and supporting the adoption of RFID technology. You’ll collaborate with teams across the business to turn data into insights, identify friction points and make a tangible impact on retail stock performance.

Application Deadline: 2 November 2025

Department: Supply Chain

Location: London

Key Responsibilities

• Inventory Performance & Reporting: Monitor and analyse inventory KPIs and SLAs across the global retail estate, identify trends and drive performance improvements.
• Carry out weekly analysis of store adjustments, identifying causes and opportunities for process improvement.
• Lead the development of inventory reporting tools to provide actionable insights and support decision-making.
• RFID Technology & Innovation: Champion the global rollout of RFID across the Mountain Group.
• Own the development of RFID training materials and communications to ensure consistent adoption across regions.
• Ensure we are maximizing use of RFID technology and rolling out the most recent updates.
• Foster regular feedback loops with store RFID champions to ensure continuous system and process evolution.
• Stocktaking Processes: Standardise and improve stocktake processes to maximise accuracy and efficiency.
• Lead targeted audits to uncover insights, ensure compliance, and improve inventory handling.
• Support the year-end audit process, working closely with the Global Inventory Manager.
• Store Collaboration: Partner with retail stores to support inventory accuracy, identify friction points and implement improvements.
• Facilitate inventory meetings with store teams and champions to review KPIs and performance.
• Work cross-functionally to optimise omnichannel fulfilment and reduce stock issues.
• Process & System Development: Build deep knowledge of inventory systems and their integration with RFID technology.
• Maintain comprehensive documentation and how-to guides within the Inventory Team Wiki.
• Identify and implement continuous improvements to key workflows and inventory processes.

We would like to meet someone who is

• Experienced in inventory management in Retail or Supply Chain (minimum 3 years’ experience in a similar role).
• Confident using data to drive decision-making and performance improvement.
• Able to manage large sets of performance data and translate findings into actionable insight.
• Familiar with stocktaking, audit processes and RFID technology (experience with RFID rollouts is a plus).
• An excellent communicator who can engage with cross-functional teams and frontline store staff.
• Able to manage multiple projects and priorities with a continuous improvement mindset.
• Comfortable working with system documentation and process development.
• Enthusiastic about retail and understands the operational realities of a fast-paced store environment.

Benefits

• Competitive salary and benefits package
• Hybrid working: 3 days in London-based office and 2 days working from home
• Holiday allowance
• 50% staff discount and 25% for family and friends
• Pension scheme