Overview

Location: Hybrid

Salary: Up to £57,000 OTE

Full-time, permanent

We provide professional consultation and support for Organisations that require a hassle-free and cost-efficient route to ISO Certification. We have proudly been delivering internationally recognised Management Systems for over 25 years, with the aim of 'making businesses better'.

We currently employ over 65 Consultants around the UK, all of whom provide professional consultancy services to organisations looking to achieve ISO Certification.

Through our network of Consultants, we have implemented over 20,000 management systems into organisations of all sizes, using our unique approach and industry-leading IT solutions.

Our growth plans are ambitious, and we're part of the private equity-owned Citation Group. Our customer base has grown significantly over the past few years and this growth will continue - that's where you come in.

Responsibilities

• Conducting onsite and remote consultancy for client management systems in accordance with the requirements of ISO Standards


• Conducting both on onsite and offsite audits of client management systems against the requirements of the corresponding ISO Standards


• Delivering Internal Audit Training to clients


• Promoting products and services from Citation ISO Certification Ltd and the Citation Group companies


• Other bespoke services from time to time, depending on the needs of the company

Requirements

We are looking for people with a positive outlook, who embrace change and continual improvement, displaying a 'can-do' attitude, which will instil confidence with our clients to foster brilliant relationships. You will have experience of conducting audits, ideally externally. You will be willing to travel to clients within your region and work to defined submission deadlines. You will hold a valid UK driving licence and have access to own car is required. For this role, you will need to have the following essential skills:

• Client liaison and negotiation skills


• High levels of computer literacy


• Ability to use web-based platforms to generate high-quality outputs for submission in line with defined service delivery standards


• Present a positive and professional image to internal and external clients


• Be highly motivated and able to work with autonomy, with great time management


• High levels of organisation, diligence and flexibility, being able to adapt to deal with all kinds of clients and situations


• Confidence and positivity


• Can do' attitude, embracing changes and continual improvement

Benefits

• 25 Days of Holiday + Bank: We''re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.


• Birthday Bliss: Your birthday isn''t just another day on the calendar; it''s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.


• Post-Wedding Bliss: Newlyweds, we''ve got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.


• Growing Families: We''re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.


• Healthcare cash plan: Your well-being is our priority. That''s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.


• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!


• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.

Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements.