Junior Account Manager (UK PARTNERSHIPS)

Welcome to Moneycorp
We’re delighted you’re interested in being a part of Moneycorp.

In the last decade, Moneycorp has transformed from a largely domestic, consumer-focused provider of foreign exchange to an end-to-end global payments ecosystem. With two banking licenses and operations across the entire value chain of international payments and foreign exchange, we enable businesses, institutions, and individuals to thrive beyond borders. We help our clients realise their growth ambitions by providing worldwide reach, regulatory excellence, and tailored solutions that optimally support their financial operations. Moneycorp is a place where energy, commitment to our shared success and collaboration are core to our DNA.

The foundation of our success is our people, and nurturing a culture of belonging for all of our colleagues is central to our journey as a global business.

Your Next Challenge
To support the Head of Partnerships and senior account managers in maintaining and generating private client referrals from existing partnerships, and to generate new partnerships while maintaining and generating private clients from smaller/medium existing accounts delegated by the AMS.

The role requires strong interpersonal skills, representing Moneycorp to our external partner network, and managing internal relationships with the Sales, Dealing, Marketing and Compliance teams. It also requires meticulous organisation and analytical skills to measure trends and profitability of the partner book, and to submit strategic ideas for continual growth. Good time-management and self-motivation are desirable, particularly if starting in a work-from-home environment.

Key Responsibilities

• Build and maintain strong relationships with individuals at partner companies
• Be attentive and responsive to client requests over phone and email
• Set high standards through regular updates
• Attend networking opportunities (starting virtually) where relevant
• Build relationships with key internal stakeholders

Responsibilities (continued)

• Receive leads from active referring partners and enter onto CRM for the Sales Executives to call
• Management of the existing partner book, making outbound calls to generate new customer referrals
• Work closely with Marketing and the Content team to generate media leads through relevant newspaper content

Analytical and Organisational

• Monitor client progress on CRM, using tasks to organise your time
• Use CRM, Tableau and Excel to stay on top of your pipeline and identify changing trends in client activity
• Work with the BI team to provide regular reporting
• Organise tasks by importance and profitability returns
• Be mindful of managing costs against new acquisition

Market Awareness

• Read daily currency market briefs to be aware of key currency pairs
• Pricing knowledge on main currency pairs
• Stay alert on competitor activity
• Read news daily for new opportunities for partnerships

Compliance

• Remain compliant with relevant regulations, legislation and policies
• Maintain records of all partner and client contact
• Ensure paperwork and CRM records meet Company standards
• Ensure correspondence is accurate and professional
• Follow Company procedures and standards, with focus on KYC requirements

Person Specification

Knowledge and Experience

• Relationship building with people at varying levels of seniority
• Experience in a multichannel environment (telephone, email, face to face)
• Previous B2B sales experience (cold calling) – desirable
• Experience working towards targets is preferable

Skills

• Ability to work under pressure in a fast-paced environment
• Good organisational skills and prioritisation
• Clear written and verbal communicator
• IT literate; proficient in CRM, Excel and Word
• Influencing, persuading and negotiating
• Initiative and self-direction
• Commercial and business acumen; numeracy

Personal Attributes

• Adaptable and flexible
• Calm and confident; personable and approachable
• Personal drive; proactive and tenacious
• Professional; target-driven; team player

Education

• Degree level
• Experience within a financial institution – desirable

Languages

• Fluent in English – essential
• Other European languages – desirable for targeting new verticals

Please note: This is a full-time, permanent position to work with our Private International Payments, based in our London office with an opportunity to work hybrid.

EEO and Inclusion

Fostering a culture of belonging and inclusivity. We are committed to creating a workplace where every individual feels valued, respected, and included. As an Equal Opportunity Employer, we actively cultivate an inclusive culture where diversity thrives and our DE&I initiatives support meaningful change within our organisation.

We continue to measure our efforts and listen to employee feedback to ensure our initiatives are impactful and responsive to evolving needs. We believe that a workplace where everyone can bring their authentic selves drives innovation, creativity, and collective success.

Connect with us

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