Location: Wilmslow – Hybrid split of 4 days office, 1 day at home

The Citation Group are one of the top 30 companies in the UK to work for with thousands of very happy customers. Our 5* Trustpilot and Glassdoor reviews reflect our strong colleague engagement and retention rates, supporting our double-digit growth every year for the last 7 years. As we scale, we’re looking for a Commercial HR Generalist to help deliver the People Plan and support rapid business growth while nurturing our culture.

The role

We’re looking for a commercial HR generalist to play an integral role in our team and business. You will work closely with Group functions to deliver the People Plan and their basic HR needs, drive change, support growth, and lead a variety of ambitious projects while ensuring our culture is nurtured and developed. It’s a true generalist position!

• Work closely with assigned areas of the business to drive the People Plan, identify, and deliver key HR initiatives.
• Provide HR support for all matters in your business area including performance management, training and development, ER issues including: Grievances, disciplinaries, redundancy, long term sick, disputes, assist with TUPE, colleague wellbeing including maternity / paternity.
• Project work – ongoing growth and evolution with plenty of initiatives.
• Stats – understand our people numbers to improve performance.
• Rewards & remuneration – contribute to benefits development and liaise with payroll.
• Support with embedding new acquisitions into the Citation Group.
• Admin – ensure tasks are completed accurately.
• Compliance / business protection – integrate compliance into ways of working.
• Colleague engagement – protect and build our high-performance culture and engagement scores.
• Internal Communications – own the internal comms as the voice of our culture.
• L&D – support delivery of existing programmes and help create new materials.

The person

We’re not your everyday HR department and we’re not looking for your everyday HR person.

• Fast-paced environment; be adaptable, proactive and hands-on.
• Agile with a growth mindset; you are a role model for our culture and will uphold our values.
• Strong influencing and communication skills with high emotional intelligence and commercial acumen.
• Willing to embrace and drive change within the business.
• Demonstrate commercial edge along with people focus.
• Coaching style with managers; collaborative problem solving and solution finding.
• Experience with a wide range of ER issues from basics to complex.
• Commitment to continuous learning and development.
• Proactive in improving processes to enhance the colleague experience.

Perks and benefits

• 25 Days of Holiday + Bank holidays
• Birthday off
• Post-Wedding extra holiday entitlement
• Vouchers and perks for growing families
• Private healthcare
• Pawternity Leave (time off to welcome a new pet)
• Community Days to volunteer or support charities