Overview

Key Account Manager - Payment Services Provider (PSP) FinTech Focus at Swift. London, United Kingdom. Hybrid work environment (minimum 2 days/week). The role focuses on deep engagement with the PSP and FinTech community, managing relationships with Swift's largest and most strategic clients in the PSP/FinTech sector.

Role description

Swift is hiring a Key Account Manager for the UK & Ireland Business Development team with a PSP/Fintech focus. This role sits in London and offers a hybrid work arrangement. The successful candidate will build and manage client relationships, drive a vision around critical initiatives, and promote adoption and utilization of Swift7s solutions. Close collaboration with colleagues across the organisation to understand client needs and how Swift can enable clients to achieve their strategic goals will be essential. The role reports to the Head of Key Clients and works with peer Key Account Managers.

Responsibilities

• Be your clientcrs trusted advisor on all core Swift topics. Lead the end-to-end relationship from strategic initiatives to day-to-day opportunities/projects.
• Establish a focused and well-organised approach to run your portfolio using account plans, regular business reviews and Salesforce.
• Represent Swift and promote products and services to grow our business by participating in industry conferences, forums and meetings (may require occasional travel).
• Develop a strong network across the PSP and FinTech sector, engage with industry bodies and ensure up-to-date knowledge of trends affecting the sector, forthcoming regulatory changes, etc.
• Identify customer needs and market opportunities and achieve business growth by building and maintaining long-term customer relationships.
• Be the voice of your clients. Share market intelligence, customer feedback, product issues and other relevant information with internal partners.

What will make you successful?

• Master's Degree in Business Administration or equivalent experience required; advanced degree preferred.
• 10+ years of sales experience in the payments/PSP/FinTech ecosystem.
• Experience with Swift or other transaction technology/software companies.
• Knowledge of key players and stakeholders within the PSP/FinTech sector.
• Experience working with senior executives within major financial institutions.
• Strong communication skills – written, verbal and presentation.
• Ability to engage at multiple levels of an organisation.
• Excellent organizational skills and the ability to prioritise tasks.

What We Offer

We put you in control of your career. We offer a competitive package. We help you perform at your best. We help you make a difference. We give you the freedom to be yourself.

We are committed to creating an environment of unique individuals with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone7s voice counts and where you can reach your full potential. If you require a reasonable accommodation to participate in the job application or interview process, please contact us to request accommodation. Dont meet every single requirement? At Swift, we encourage you to apply even if you do not meet every qualification.