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C&M Travel Recruitment provided pay range

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Team Leader at C&M Travel Recruitment 01737 309984

Key Account Manager

This successful travel organisation is looking for an enthusiastic and target focused Key Account Manager. This team are at the heart of the business and provide day to day support for members across the group, assisting key accounts with developing their business and supporting with day to day operational enquiries.

• Responsible for all queries arising from Key Accounts, and as required to provide assistance to colleagues to cover other accounts.
• Support new members in the early stages of membership to help them start to grow their business.
• Provide assistance, in collaboration with other departments to assist your key accounts in the development of their business.
• Proactively provide your key accounts with details of products and services offered by the group, providing training and guidance as required.
• Hold regular membership meetings at head office or elsewhere as appropriate.
• Build strong relationships with your Key Accounts and solve any problems which arise.
• Represent the company at face to face events, workshops and trade shows on an ad hoc basis throughout the year.
• Maintain accurate records and engagement history through the CRM system.
• Help deliver engaging training sessions to empower and upskill members.
• Answering phone and emails from members as part of the support from the overall team.

Key Account Manager - Skills & Experience Required:

• Travel industry background essential, with knowledge of retail travel desirable.
• Confidence and ability to network and communicate with members at regional, national and international events.
• Customer focused, flexible, caring, positive approach with the willingness to assist in other areas of the business as required.
• Very strong and effective verbal and written communication and interpersonal skills.
• Self motivated with an ability to manage workload and prioritise tasks.
• Ability to liaise with colleagues across all levels and enjoy working as part of a team.
• Commercially astute with the drive and ability to meet targets set by the business.

Key Account Manager - Additional Information:

• Office based Monday to Friday 9 to 5.30 with flexibility to work from home 2 days per month.
• Willingness to travel as required for ad hoc meetings, & events.
• Company benefits include pension, private health care, life assurance.
• Background as Key Account Executive, Regional Sales Manager, Travel Agency Manager would be beneficial to this role.

If you have the background and experience required, please apply for the position of Key Account Manager online or email your cv to Lisa@candm.co.uk.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  General Business

• Industries

  Travel Arrangements

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