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Lead Technical Recruiter (Cyber Security, Data & IT Operations) @ UK Home Office | HR, Recruiting, Hiring

Location: Manchester (hybrid with 60% office attendance)

Salary: £60,300 plus capability allowance of up to £20,100

Advert Close: 25th July 2025

Job summary

Cyber Security at the Home Office is critical to protecting a large government department and safeguarding critical digital infrastructure.

We are seeking an experienced and proactive Cyber Service Manager to join the Home Office Cyber Security Operations Centre (CSOC). This pivotal role involves leading the end-to-end onboarding of multiple Home Office systems into scalable, centralised cyber security services, while managing the delivery of these services across a range of business areas. The successful candidate will be responsible for continuously evaluating and enhancing operational processes and workflows, identifying opportunities for optimisation, and implementing effective solutions. You will be part of a dedicated team of cyber professionals committed to defending against cyber threats across a complex network of systems. The role offers the support of a collaborative organisational culture and a strong commitment to your ongoing professional development.

The Lead CSOC Cyber Service Manager is responsible for planning, executing, and overseeing the delivery of cyber security services provided by the centralised Home Office Cyber Security Operations Centre (CSOC). This includes onboarding new and existing IT systems into a range of SOC services, managing the onboarding pipeline, and ensuring services are delivered in line with agreed service level agreements. The role also involves continuous service improvement, ensuring systems are fully integrated and stakeholder requirements are met throughout the onboarding process.

Your day-today responsibilities will be to:

• Manage the onboarding pipeline across CSOC services, ensuring timely delivery across all active projects.
• Collaborate with cross-functional teams, including; technical, delivery, commercial, finance, and senior stakeholders, to support seamless onboarding.
• Act as the central point of contact for onboarding-related risks and issues, resolving challenges as they arise.
• Scope and prioritise projects effectively, coordinating tooling and service requirements.
• Maintain strong stakeholder relationships and ensure consistent communication, guided by senior leadership priorities.
• Develop and implement onboarding processes and best practices to improve service quality and operational efficiency.
• Monitor service performance, identify areas for improvement, and implement corrective actions.
• Lead a team of technical security engineers, ensuring quality assurance and successful integration of systems into CSOC services.

You’ll have a demonstrable passion for cyber security technology with the following skills;

• Experience managing end-to-end onboarding of systems into cyber security services.
• Proven ability to work effectively with technical stakeholders in service delivery environments.
• Experience in project or programme management, particularly in technical or cyber security settings.
• Strong understanding of cyber security principles, frameworks, and compliance requirements.
• Ability to lead, support, and develop diverse and distributed teams.
• Skilled in building and maintaining collaborative relationships across functions.
• A highly competitive pension with an employer contribution of 28.97%
• 25 days annual leave on appointment rising 1 day per year up to 30 days, plus 8 days public holidays and 1 day for the King’s Birthday.
• Flexible working options to enable you to achieve the work life balance that is right for you including; Full time, part-time, flexi time, compressed hours and job sharing.
• A hybrid working model of a minimum 60% of your contracted hours in the workplace and 40% remote.
• Training and development opportunities tailored to your role, including access to technical and professional accreditations.
• Access to funded qualifications (subject to approval)
• A capability allowance reviewed annually.
• A culture encouraging inclusion and diversity.
• Enhanced parental leave schemes.
• Annual performance-based bonus and recognition awards.

Click on "apply now" to be redirected to the full job description and application portal.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Government Administration

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