Our Story

Hello there. We’re Zopa.

We started our journey in 2005, building the first peer-to-peer lending company. In 2020, we launched Zopa Bank, a bank that listens to what our customers dislike about finance and does the opposite. We’re redefining the experience of working in finance. Our vision for a new era of banking places people at the center — empowering everyone to aim high and move finance forward. Learn more at Zopa.com.

We’re proud of our achievements, including being named one of the UK’s Most Loved Workplaces. If you embrace challenges, think differently, and want to make an impact, join us at Zopa. Follow us on Instagram @zopalife.

We are looking for an exceptional Lead People Partner to help us create memorable careers for our 900+ Zopians. This is your chance to shape talent development, drive performance, and scale our culture in a fast-growing fintech.

You will partner with senior leaders, combining HR expertise with commercial acumen to empower teams to make bold decisions. If you thrive in fast-paced environments and balance mature business practices with agility, we want to hear from you!

A day in the life:

• Build trusted partnerships: Use HR expertise to establish relationships with senior leaders, becoming their strategic partner for people-related matters.
• Drive organizational excellence: Collaborate with the People Director to develop initiatives that promote health, happiness, and high performance.
• Lead with data: Analyze people metrics to inform workforce planning and support business growth.
• Champion our culture: Promote diversity, equity, and inclusion across the organization.
• Develop leaders: Coach managers and leaders to improve effectiveness and transform management practices.
• Navigate complexity: Advise on employee relations issues, ensuring legal compliance while maintaining culture.
• Shape the future: Collaborate on policies and initiatives that enable success.
• Build talent pipelines: Identify and nurture top talent, ensuring readiness for future growth.

About you:

• Proven People Partner: Experience partnering with senior stakeholders in scaling businesses, balancing transactional HR with strategic initiatives.
• Commercially minded: Understanding of how HR impacts business growth and outcomes.
• Change leader: Track record of leading change initiatives and complex projects.
• Data-driven: Ability to use people data to support decisions and insights.
• Employment law expert: Strong knowledge of UK employment law and its application in fast-growth contexts.
• High EQ leader: Integrity, emotional intelligence, and inclusiveness.
• Performance coach: Experience coaching teams for higher performance.
• Cool under pressure: Good judgment in difficult, deadline-driven situations.

Personal qualities we value:

• Agility, adaptability, pragmatism
• Credibility with stakeholders
• Outstanding communication skills
• Comfort with ambiguity and ownership
• Creative problem-solving
• Passion for diversity, equity, and inclusion

We're on the move!

By 2025, Zopa will move to a new headquarters at 20 Water Street, Canary Wharf, fostering collaboration for our 900 employees.

Flexible working: We value face-to-face collaboration and work-life balance. This hybrid role requires 2-3 days/week in our London office and the option to work abroad up to 120 days/year, subject to right to work.

Diversity Statement:

Zopa is committed to a workplace free from discrimination. We value diverse experiences and backgrounds, reflected in our hiring process. Please let us know if you need reasonable adjustments.