Learning Management System Administrator

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Learning Management System AdministratorWe are seeking a skilled Learning Management System (LMS) Administrator to join the Learning Solutions team of an established not-for-profit organisation. This role focuses on problem-solving, client support, and managing digital learning environments, specifically Moodle-based platforms used by a wide range of clients.Location: South West England (Hybrid working available)Contract: Permanent, full-time (37.5 hours per week)Key ResponsibilitiesProvide daily operational and technical support for digital learning systems.Act as a point of escalation for complex LMS issues.Support the implementation and onboarding of new clients, configuring their learning environments.Manage client and learner data in line with GDPR and internal data protection policies.Create and maintain user guides, internal documentation, and knowledge base articles.Work with internal teams and clients to deliver excellent service and system performance.Support platform migrations and contribute to process improvements.Strong knowledge of Moodle or similar LMS platforms.Experience providing technical and administrative LMS support.Confident in troubleshooting and resolving system or content issues.Excellent communication and customer service skills.Strong organisational skills with the ability to manage competing priorities.Experience with Moodle Workplace.Understanding of SCORM and other eLearning standards.Knowledge of project management principles.Qualifications and RequirementsStrong knowledge of Moodle or similar LMS platforms.Experience providing technical and administrative LMS support.Confident in troubleshooting and resolving system or content issues.Excellent communication and customer service skills.Strong organisational skills with the ability to manage competing priorities.Experience with Moodle Workplace.Understanding of SCORM and other eLearning standards.Knowledge of project management principles.Why Apply?Join a supportive, purpose-driven organisation making a real impact in workforce development.Hybrid working options and a modern office.Opportunities for professional development and career growth.Seniority levelAssociateEmployment typeFull-timeJob functionAdministrative and EducationIndustriesEducation, Administrative and Support Services, and E-Learning Providers #J-18808-Ljbffr
Location:
Hounslow, England, United Kingdom
Job Type:
FullTime

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