Overview

Join to apply for the Learning Product Subject Matter Expert - 12 Months Full Time Contract role at Barclays.

As a Learning Product Subject Matter Expert, you will play a pivotal role in shaping and delivering impactful change across the 360 feedback and credentialing landscape. You will act as the key knowledge holder for the 360 product, bringing deep expertise in its tools, processes, and large-scale implementation. Your role will involve interpreting business and technical requirements, informing configuration and design decisions, and ensuring alignment across multiple workstreams. You will support the development of testing strategies, contribute to user acceptance testing, and provide post-implementation guidance to ensure a smooth transition and adoption. Your insights will help assess change impacts, guide stakeholder engagement, and champion the change within your domain.

You will collaborate closely with change and project teams to translate complex requirements into actionable outcomes. Drawing on your industry knowledge of 360 feedback, virtual coaching, and learning credentials, you will help shape interventions and support knowledge transfer across teams. You will also contribute to the design and delivery of training materials, gather feedback from end users, and ensure the solution meets both functional and experiential expectations. Your ability to work across disciplines and maintain a clear focus on the learner experience will be essential to the success of this role.

Location: London office.

Responsibilities

• Development and implementation of training and development programmes and initiatives, including creation and execution of training sessions, workshops, and other learning opportunities.
• Collaboration with HR and hiring managers to analyse the current and future development needs of the organisation.
• Design and delivery of classroom and digital based training content, programmes and associated user experience.
• Management of onboarding programmes including training, onboarding materials, introduction meetings and providing support throughout the onboarding process.
• Analysis of data and metrics to measure success of talent development programmes and initiatives.
• Development and implementation of coaching and mentoring programmes, train the trainer programmes for facilitators and relevant educational materials.
• Develop and implement talent pipelining processes, identifying, managing, progressing and promoting talent capability across the bank with succession management and career progression.

Qualifications

• Deep expertise in 360 feedback tools and processes, with experience delivering 360 at scale.
• Ability to interpret and translate business requirements into design and configuration specifications.
• Proven experience supporting testing, change impact analysis, and stakeholder engagement across complex projects.
• Knowledge of learning credentials, virtual coaching, and industry best practices in learning product implementation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship and the Barclays Mindset – to Empower, Challenge and Drive.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Human Resources
• Industries: Banking and Financial Services

Note: This refined description focuses on the role responsibilities, qualifications, and expectations and excludes unrelated postings and site-wide notices.