Overview

The Learning and Development team are seeking to recruit a Learning Management System Manager. The post holder will have a key role in supporting the Trust to deliver the People Strategy and the Trust strategic objectives through providing excellent leadership and development. We require a technical expert with knowledge and skills to optimise the Trust Totara based Learning Management System and ensure it is utilised effectively and efficiently. This includes setting up SOPs, supporting systems updates, providing training to other training admin users, providing advice and guidance to SMEs and other teams, course creation and associated technical support and testing, developing training audiences to support MAST KPIs. You will be joining a L&D team who have a big role in supporting our staff. The overall purpose of the role is to manage, maintain and administer the Trust Totara-based Learning Management System (LMS), and ensure functionality is optimised as required by the organisation, alongside providing training and guidance on LMS matters. This is to support the full training cycle including training needs analysis, design & development, delivery and evaluation. The post holder will be the LMS expert within the organisation, with a thorough understanding of the capabilities and limitations of LMS, and will ensure that all associated activities, processes and training are fit for purpose working in collaboration with key stakeholders and members of the L&D Team. You will provide technical and administrative support to the Learning and Development function for the digital applications across the Learning Management System (LMS).

Responsibilities

• Act as the LMS expert within the organisation, with a thorough understanding of the capabilities and limitations of the LMS.
• Manage, maintain and administer the Trust Totara-based LMS and ensure functionality is optimised as required by the organisation.
• Support the full training cycle including training needs analysis, design & development, delivery and evaluation.
• Set up SOPs, support system updates, provide training to other training admin users, and advise SMEs and other teams.
• Course creation and associated technical support and testing.
• Develop training audiences to support MAST KPIs.
• Collaborate with key stakeholders and members of the L&D Team to ensure activities and training are fit for purpose.
• Work with the IT team to stay up to date with system updates/changes and adapt to changing demands and short timescales.

Requirements / Qualifications

• Technical expertise to optimise Totara-based LMS and ensure effective utilisation.
• Experience in providing training to other training admin users and advising SMEs and other teams.
• Ability to work with IT to keep systems up to date and respond to changing demands.
• Strong communication, collaboration and organisational skills to support continuous improvements and respond to customer feedback.

About the Trust

We are Proud to Belong at South West London and St George’s Mental Health NHS Trust. We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as ‘good’ - we aspire to be ‘outstanding’. This is a great time to join us as we transform care for our communities, with major estate upgrades planned through 2027. We are inclusive and diverse and strive to be actively anti racist. We offer flexible working, career development and a variety of benefits to enable a positive, welcoming environment. For further details / informal visits contact: Name: Adele Kendrick, Head of Learning and Development, adele.kendrick@swlstg.nhs.uk, 07566774151