Overview

As a Library and Information Service Officer you will provide and supervise outstanding front-line service delivery of a remote-access Library and Information Service for all Cafcass staff and partners. Although we are able to work flexibly and remotely, there will be an expectation of travel to the London office at least once a week to help manage the library's physical collection. You will also be required to attend the office every day during your first week for induction.

Responsibilities

• Managing requests for library items from Cafcass staff and external partners
• Managing and undertaking complex literature searches and research evidence scopes in response to internal and external enquiries, utilising a range of peer‑reviewed resources and databases
• Selecting, procuring, cataloguing and classifying new library materials
• Systems management of the Library Management System software, and using such systems to provide analysis on usage of the system, identifying trends and reporting statistics to inform decision‑making
• Deputising for the Library and Information Service Manager when required

What we're looking for

• Recent experience in information services
• Either working towards, or in possession of, a library/information studies qualification
• Experience of working with social sciences information sources and advising on information retrieval for staff is desirable
• Good technical skills, with experience of database management, including Library Management Systems and IT literacy in the use of Microsoft 365 applications
• Ability to deliver training and presentations

Next steps / Timelines

If and when you are ready to apply, our application process is straightforward and quick to complete. You don’t need to complete your application in a single visit; you can start it and come back to amend responses or update your CV, just make sure you come back before the closing date to submit. Below we have given you an indication of a timetable we are hoping to work towards, although dates are subject to change.

Closing Date

5th October

Telephone Interview

7th - 8th October

Panel Interview

13th - 14th October

Contacts

Should you require anything further you can either contact Paola Evans at Paola.Evans@cafcass.gov.uk or Matt Budd at matthew.budd@cafcass.gov.uk, Library & Information Services Manager, providing your contact information and best times/methods to get hold of you.

For more information about the role and responsibilities you can contact Cafcass. We recommend you read the job description and the offer and pre‑employment checks process. Applicants are encouraged to raise any concerns or questions about the pre‑employment checks as part of the application.