Overview

London Office - Life Science Business Development Manager - Europe

Location: London; this role is preferably based in London, with qualified candidates in greater Paris or Munich also considered. The role covers L.E.K.’s European region.

About L.E.K. Consulting

L.E.K. Consulting is a global strategy consulting firm that addresses the most critical commercial issues for the leaders of some of the world’s most successful businesses. We combine research, benchmarking, modelling, data & analytics and strategy development to create game-changing insights and practical solutions that seize competitive advantage and unlock new growth opportunities. With more than 2,300 professionals across five continents, L.E.K. specialises in Strategy and M&A support across a wide range of industries including Life Sciences and healthcare, retail and consumer, financial services, industrials, energy and transportation.

Job Description

The Business Development Manager (LS BDM) plays a crucial role in supporting the LS Partner team by generating business through consistent and meaningful engagement with senior executives and decision-makers within the pharmaceutical industry. This role ensures engagement with existing and potential clients on strategic issues where L.E.K. has experience and is well-positioned to provide support. The individual will communicate directly with clients as well as manage processes and initiatives that facilitate client communication via the LS Partner team. The LS BDM will report to the European Chief Commercial Officer and work closely with the LS Partner team, the Healthcare Practice Head, the Marketing team, peer BDMs in other sectors, and other critical functions that support the practice.

Responsibilities

• Client Relationship Management: Maintain and grow the LS Practice’s contact network, manage account information with dynamic prioritization and outreach timing
• Communicate with senior executives through direct outreach and coordination with practice leaders to secure meetings and strengthen relationships
• Monitor and manage account progress, ensuring proactive engagement and responsiveness to client needs
• Use L.E.K. articles, IP, and other content to enhance client communication and outcomes
• Track and capitalize on individual movements within organizations to recognize and act on new business opportunities

Business Development & Strategy

• Identify new organizations and roles where L.E.K. can develop business based on understanding of the Life Sciences sector and its challenges
• Support the development and execution of sales strategies at the sector sub-category and service line levels
• Assist Account Leads in managing day-to-day client interactions, ensuring alignment with client expectations and project goals
• Support the development of account strategies and tactical plans to drive account growth and client satisfaction
• Collaborate with Account Leads to prepare and deliver client presentations, proposals, and reports
• Assist in tracking account performance metrics, identifying areas for improvement, and implementing corrective actions as needed
• Qualify incoming opportunities and direct them to the appropriate team members with the right expertise

Sales Operations & Process Management

• Assign business development tasks to LS Partners, ensuring clear communication of status and accountability
• Track, analyze, and report on business development metrics, extracting insights and suggesting actions where appropriate
• Manage the pipeline of live opportunities in CRM, ensuring data is current and accurate
• Ensure accuracy of CRM data through collaboration with EAs, Marketing, IT, Sector Team, and peer BDMs from other sectors
• Guide the senior team on adherence to best sales practices, fostering a commercial mindset across the LS team

Marketing & Content Collaboration

• Collaborate with the Marketing team to ensure that content development plans for the Practice are relevant and impactful
• Optimize outcomes from LS practice events and conferences by tracking participants from planning through follow-up
• Track media and press releases for developments that provide credible reasons to engage with clients

Team Leadership & Development

• Encourage a commercial mindset within the wider LS team, supporting network-building for potential future leaders and enhancing executive communications

Knowledge, Skills, And Attributes

• A commercial mindset with high client empathy, prolific client engagement, and a sales focus
• Understanding of the Life Sciences sector, including familiarity with its segments, organizational structures, value drivers, and strategic issues
• Experience with direct outreach to senior executives, up to and including C-suite
• Strong interpersonal and communication skills, with the ability to convey complex information clearly
• Comfort with long selling cycles
• Excellent organizational skills and the ability to juggle a high volume of relationships
• Highest attention to detail; high level of maturity and adaptability to manage competing priorities
• Highly collaborative

Education And Experience

• Bachelor’s degree in business and/or biological sciences; advanced degree is a plus
• 3+ years of experience in the Life Sciences sector, preferably in a business setting, ideally with B2B services/intangibles
• Experience using CRM systems, preferably Salesforce
• Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel)
• Additional fluency in French or German; Spanish a plus

Diversity and Inclusion at L.E.K.

We value a diverse and inclusive workforce and are committed to a culture that is respectful and fair. L.E.K. Consulting is an Equal Opportunity Employer. We have affinity groups and a Diversity and Inclusion committee that celebrate events throughout the year with a focus on awareness and education.