Manager - Design Lead - Velocity Black UK (Remote)

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Velocity Black, a Capital One company, harnesses the power of technology, the warmth of human experts and the convenience of the latest interfaces to help high‑performance people actualise the full potential of their lives. From access to the hottest restaurants to guaranteed upgrades at the world’s finest resorts, our concierge team is available 24/7/365 via our proprietary app to support our customers and fulfil their requests. It’s concierge, reimagined for the digital age.

What unites us are the values we share: the relentless pursuit and celebration of excellence, actualising the full potential of our lives, and impacting the world in a positive way.

Capital One provides a fast‑paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued.

What You’ll Do

• Develop and deliver Velocity Black’s design principles in line with the content director.
• Develop an integrated intake process for the team which streamlines creative requests.
• Work with a wide variety of teams across the organization to execute Velocity Black’s design needs.
• Create a collaborative model for the design team to work with teams around the business.
• Manage a team of talented designers to help them reach their full potential.
• Take the lead on design projects while also contributing hands on to the work.
• Deploy our brand across all touchpoints and be the guardian of consistency wherever we show up.
• Creative ideation and art direction in line with our strategic goals and brand identity.
• Create presentations that communicate concepts and showcase work.
• Coordinate external agencies on design strategy, production, and creative.
• Manage briefs, production timelines, and asset delivery.
• Lead a team of designers and manage their workflow.

What We Are Looking For

• Adaptability and multitasking.
• ‘Yes first’ mentality.
• Experienced people leader.
• Strong communicator.
• Extensive design experience preferably in marketing.
• Advanced skills in Adobe Suite and Figma.

Where and How You’ll Work

This is a permanent, remote position. To be eligible to apply, you must reside in the UK.

What’s in It for You

• Bring us all this – and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation.
• We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers).
• Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season‑ticket loans, cycle‑to‑work scheme and enhanced parental leave.

We Value Diversity and Inclusion

Capital One is committed to diversity in the workplace. We provide reasonable adjustments for applicants who require them. All information will be kept confidential and will be used solely for the purpose of applying a reasonable adjustment.

For technical support or questions about the recruiting process, please email Careers@capitalone.com.