London, United Kingdom | Hybrid | Permanent

About the role

We’re hiring a Marketing Operations & Data Specialist to lead on CRM, data, automation, and internal processes that support execution across marketing, sales, and member engagement. You’ll work across HubSpot (including workflows, segmentation, lead scoring, data hygiene, reporting and automations) and Airtable (data structure, interfaces, and cross-functional workflows), helping ensure these systems are structured, reliable, and fit for scale. We use Airtable as a central database and workflow tool for planning and coordinating activity, knowledge capture, and reporting, among other things.

Reporting to the Head of Marketing and Operations and working closely with our new Marketing Manager, you’ll strengthen the systems and data infrastructure behind the scenes – helping the team move faster, coordinate more easily and reduce friction. Through cleaner data, smarter workflows, and more consistent execution, you’ll play a key role in enabling the business to scale effectively.

This is a hands-on, cross-functional role, ideal for someone with 2–4 years’ experience in marketing operations, CRM or process-driven roles – especially within small, fast-moving teams.

Key responsibilities

• CRM, data and automation (Hubspot)
  • Maintain segmentation, lead scoring, lifecycle stages and workflow logic
  • Build and improve automations, alerts and handoffs across the funnel
  • Support use of advanced features in Hubspot Marketing Enterprise, including campaign tools and AI capabilities
  • Ensure data quality, insight and visibility across marketing and sales
• Marketing operations
  • Manage lists, segmentation, data syncs and campaign-level tracking
  • Support attribution and performance reporting
  • Collaborate with the Marketing Manager to improve visibility into lead status and activity
• Internal workflows and reporting (Airtable)
  • Maintain and improve Airtable data structure and workflows used to support our engagement team’s work with members
  • Enhance Interfaces that streamline collaboration and improve visibility across planning, activity tracking and reporting
  • Ensure data accuracy, ease of use, reliability and consistency across key team views
• Cross-functional coordination
  • Support smoother workflows across marketing, sales and engagement
  • Help reduce execution bottlenecks and manual duplication through better-structured processes
  • Ensure the right data and reporting is available to support day-to-day operations and decision-making
• Wider tech and systems involvement
  • Contribute to ongoing website development and optimisation
  • Support enhancements to our member platform and overall user experience
  • Help scope and shape new internal tools and tech solutions

Requirements

• Minimum 2+ years of experience in marketing operations, CRM/data management, or similar roles
• Hands-on experience with Hubspot or a comparable CRM – including workflows, automation and reporting
• Confident working in Airtable or other no-code platforms (or keen to learn fast)
• Strong process mindset and excellent attention to detail
• Comfortable working independently and across teams in a fast-moving environment
• Help shape and maintain the infrastructure that supports execution across marketing, sales and member engagement
• Take responsibility for platforms and processes that directly impact team effectiveness
• Work on a high-value subscriptions/membership model, widely recognised as one of the most attractive and resilient B2B marketing propositions
• Take on a role with scope to develop and expand as the organisation grows

About Risk Leadership Network

Backed by leading B2B investors, Risk Leadership Network is a corporate network that enables risk leaders to solve challenges, validate strategies, and enhance risk management effectiveness through peer-driven, targeted collaboration.

Since launching in early 2020, we’ve rapidly built our position within the risk management community, delivering value to risk leaders at some of the world’s largest organisations. Designed for those who value building in-house capabilities over reliance on external consultants, we connect members on a bespoke basis with a network of relevant peers, providing validated solutions and actionable insights.

Additional information

This role offers a hybrid working arrangement, with a minimum of two days a week (Tuesdays and Wednesdays) based in our central London office. We welcome applications from candidates seeking a flexible working pattern (minimum three days per week), provided they can be in the London office on Tuesdays and Wednesdays for full days. Candidates must have the right to work in the UK.

How to apply

To apply for this position, please contact Richard Rowe, head of marketing and operations at richard.rowe@riskleadershipnetwork.com . Please include a cover letter explaining your interest in the role and how your experience aligns with the responsibilities outlined above.