Overview

Are you a doctor looking to build a career in private healthcare? This brand-new role in AXA Health's Commercial team involves quality and governance of our thirty-party and partner healthcare providers, and acting as a subject matter expert across AXA Health. The role reports to the Medical Director and supports our strategy, contracting, frameworks and scrutiny related to provider performance and governance. Flexible working arrangements are supported; you’ll be based at our Tunbridge Wells office or work remotely with travel as needed. You will typically work away from home a portion of the week (initially 40%, moving to 60% in the future).

What you’ll be doing: this is a high-responsibility clinical governance role focused on safeguarding provider quality and regulatory compliance while enabling sustainable healthcare delivery for AXA Health’s members.

Responsibilities

• Ensure robust systems to oversee and manage the quality, safety, efficiency and effectiveness of healthcare providers we work with.
• Deliver an effective healthcare quality policy, provide subject matter expert support, and support monitoring and reporting.
• Manage risks associated with external relationships, ensuring compliance with legal and regulatory requirements.
• Make recommendations on appetite for clinical risk and manage medicolegal risk.
• Maintain clinical risk register and ensure all risks are within tolerance or have a plan to reach this.
• Provide medical input to AXA Health to improve provider and healthcare performance, including strategy, contracting, frameworks and scrutiny.
• Conduct regular reviews of performance of material healthcare providers, identifying areas for improvement and ensuring accountability.
• Engage with external stakeholders to foster relationships that enhance healthcare governance and clinical risk management practices.

Qualifications

• Medical qualification with demonstrable clinical experience.
• Understanding and experience of supporting healthcare operations beyond direct clinical care.
• Appropriate level of leadership experience, including clinical governance, performance, and risk management.
• Experience in conducting audits and reporting on data quality. Excellent analytical skills with the ability to guide and support analysts to design, deliver, and interpret complex data sets.
• Expertise in leading and managing multi-disciplinary teams and projects.
• Able to convey technical information to clinical and non-clinical audiences.
• Relationship management, networking and presentation skills.
• Strong motivator with a track record of driving change across boundaries and ability to inspire others.
• Awareness of the regulatory and compliance environment affecting both processes and people.
• Eligible and authorised to work in the United Kingdom.

About AXA Health and our selection process

AXA Health is committed to trust, respect and care, with a culture of inclusion. We promote diversity and inclusion and are an Equal Opportunities Employer. We actively encourage applications from all backgrounds. As an Equal Opportunities Employer, we are committed to treating employees and potential hires with respect and without discrimination based on protected characteristics. AXA UK is recognised as a Disability Confident Leader and participates in the Disability Confident scheme to improve access to interviews for candidates with disabilities or long-term health conditions.

As part of the application process, you may be asked if you would like to opt in to accessibility support. A responsible Talent Acquisition contact is listed on every job advert to connect you with our Accessibility Concierge if needed.

Screening and compliance

As a regulated financial services company, successful candidates will be subject to pre-employment checks, and adherence to PRA Insurance Conduct Standards and FCA Conduct Rules will be required. The role may be defined as an Insurance Distribution Directive (IDD) role, with background screening every 4 years and an annual declaration in interim years.

What we offer

Competitive salary, bonus and benefits, including:

• Competitive annual salary from £80,000 dependent on experience
• Annual company & performance-based bonus
• Car allowance and other benefits where applicable
• Contributory pension scheme
• Life assurance, private health cover
• 28 days annual leave plus Bank Holidays, with options to buy/sell leave
• Wellbeing resources and employee discounts

Interview process information, feedback timelines, and preparation packs will be provided during the recruitment process. For any accessibility needs, contact the Talent Acquisition team through the provided channels on the job advert.