Overview

Offering digital emotional wellbeing and mental health support and interventions to CYP.

Responsibilities

• Providing text-based online support and advice to children and young people in line with the iThrive clinical model.
• Assessing and managing the risks and needs of each service user you interact with.
• Appropriately signposting and completion of referrals as required.
• Undertaking comprehensive assessment and formulation of wants and needs of CYP.
• Providing short and mid-term support and interventions for physical, emotional and mental health issues and distress.
• Providing caseload support and interventions to those with complex mental health difficulties and/or risk.
• Maintaining accuracy of case notes and records using Kooth approved systems and processes.
• Liaising with other professionals/services internally or externally around safeguarding issues and concerns.
• Maintaining information about shift duties and activity via the scheduling and rota system.
• Attending clinical supervision and training and contributing to clinical supervision and other clinical support.
• Committing to mandatory in-house training and continuing professional development opportunities.
• Attending management supervision and meetings and contributing to team and organisational meetings.
• Adhering to relevant compliance, legal requirements and internal policies with particular reference to safeguarding, protection of children and young people, adults, and data protection legislation.

Qualifications

• Essential: Degree in a relevant subject (e.g., social care, mental health nursing, counselling, social work, psychology) or equivalent professional qualification; or qualified by experience with substantial demonstrable training in mental health support and engaging people around emotional well-being or mental health difficulties.
• Working knowledge and understanding of safeguarding adult and child protection policies and legislation.
• Desirable: Ongoing specialist training in mental health; Suicide prevention and self-harm mitigation training; Safeguarding and risk management interventions training; Training in adult safeguarding & child protection.

Working Hours and Contract

This position is fully remote. Working hours are 12:00–22:00 (Mon–Fri) and 17:00–22:00 (Sat–Sun). We offer contracts for 35 hours (full-time). Shifts are 6-hour or 8-hour blocks and include weekend work within the stated hours.

Role Allocation and Split

• Offering digital emotional wellbeing and mental health support and interventions to CYP — 40%
• Assessment and formulation through an online digital platform — 20%
• Clinical administration — 20%
• Attending clinical supervision and training — 10%
• Attending management supervision and meetings — 10%

Benefits

• Competitive salary (dependent on experience).
• Generous annual leave (36 days including public holidays).
• Professional development through yearly training programmes.
• Financial security with pension contributions and potential company share option awards.
• Health and well-being benefits including AXA plan and Employee Assistance Programme (EAP).
• Life assurance (up to four times annual salary).
• Flexible/remote working arrangements.
• Incapacity income protection and other lifestyle benefits.
• Clinical supervision and in-house clinical support (fully paid).

Employee Experience and Equality

Kooth is committed to fostering an inclusive and diverse workplace that values equal opportunities for all, regardless of race, colour, religion, gender, gender identity or expression, or sexual orientation. We provide reasonable adjustments to applicants and employees with disabilities to participate in the application process and employment. If you require adjustments, please inform the Human Resources team.