Overview

The Wellbeing Service is an NHS Talking Therapies Service, providing primary care assessment, advice and psychological interventions to people in Suffolk aged 16 and above. The service primarily caters for those who would like to access support with mild to moderate mental health difficulties including anxiety and depression. The service is delivered via a partnership between Norfolk & Suffolk Foundation Trust (NSFT). We deliver a bio-psycho-social model which includes psychological, employment and social interventions across the county. Treatments are delivered primarily by telephone, online via webinars, and face to face.

We require excellent communicators and self-motivated individuals who are committed to delivering a high standard of care. The role predominantly involves conducting assessments of individuals within primary care including risk assessment to consider access or re-access to secondary mental health services. You will be undertaking screening and triage of referrals to identify appropriate onward pathway, providing support and advice to other health care professionals, including attending and chairing Interface meetings as appropriate. Ensuring that clinical practice is evidence based and consistent with relevant NICE guidelines, primary care and Trust policies and procedures.

Main duties

This is an opportunity for a Mental health practitioner, Senior Psychological Wellbeing Practitioner, or a Psychological Wellbeing Practitioner with at least 2 years post PWP qualification experience, who is passionate about the Step 2 model, to develop their career within the service.

You will assist the leadership team in the development of the Low Intensity part of the service, whilst helping the service achieve its required key performance indicators. The role will involve conducting clinical assessments, assessing and managing risk, as well as performing screening and triage of referrals to determine the appropriate onward pathway.

Risk assessment and management are essential aspects of this role. You will be able to demonstrate experience of conducting thorough risk assessments, safety planning and support, as well as the ability to work in a dynamic fast paced team.

This position is located at Mariner House in Ipswich. If successful at interview, there may be flexibility regarding a base location at either Ipswich or Bury St Edmunds. Hybrid working is an option, but it is expected that the post holder will be in either Bury St Edmunds or Ipswich for 3 days a week minimum.

About us

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about. Wellbeing Suffolk delivers NHS Talking Therapies and is currently benchmarked in the top three NHS Talking Therapies Services in the country with workforce surveys evidencing high morale. The service was recently awarded continuation to deliver the Talking Therapies contract for a further five years, with a potential to extend for a further 5 years. This award builds on existing strengths to deliver the new model launched agreed in September 2024, so, a very exciting time to be joining the service.

Why Norfolk and Suffolk? The people here are warm and welcoming. You’ll be located near coastal and rural areas with access to towns and cities, with opportunities to travel and work across the region.

Details

Date posted: 17 October 2025

Pay scheme: Agenda for change

Band: Band 6

Salary: £38,682 to £46,580 a year gross per annum (pro rata)

Contract: Permanent

Working pattern: Full-time, Flexible working

Reference number: 246-WSN7503306

Job locations: Mariner House, Ipswich, IP1 2BU

Job responsibilities

Some of the benefits you can expect include: NHS pension; a comprehensive in-house and external training programmes; career progression; starting annual leave of 27 days per annum increasing to 33 days per year (plus paid bank holidays); staff physio service; NHS discounts and many more.

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Interviews date to be confirmed and will be held in Bury St Edmunds (this may be subject to change). You will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.

Contact and social

Please visit our Facebook and Twitter page @NSFTjobs

Hybrid working is an option, but it is expected that at least 3 days per week will be spent on-site.

Person specification

Qualifications

• Nursing Degree or equivalent, Dip O.T., Social Work or Psychology Qualification
• Mentorship qualification or ENB 998
• Higher Degree or post graduate certificate in area of clinical therapeutic practice
• Ongoing professional development working towards degree level
• Psychological Wellbeing Practitioner qualification - 2 years post qualification experience

Desirable

• Good to great management course equivalent. APPT Trainer

Experience

• Able to demonstrate an appropriate level of knowledge of mental health practice from previous experience
• Demonstrate effective risk management and risk management experience

Skills

• Care Planning skills
• Risk Assessment knowledge and skills

Desirable

• Training re: Suicide prevention, Safeguarding and Medicine Management

Knowledge

• Knowledge of medication and the monitoring of its effects
• An understanding of the policies and guidelines both local and national e.g. NICE guidelines

Desirable

• Certificate in area of clinical practice

Other

• Ability to travel independently

Compliance

Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a disclosure check will be required.

Certificate of Sponsorship: Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information see the UK Visas and Immigration website (no links in formatted description).