Location: Midlothian (Dalkeith) and Homebased Working

Salary: £24,618 - £25,944 per annum (£12.62 - £13.30 p/h equivalent)

Full Time - Permanent

If you are looking for a rewarding career and want to work within an epic team that will help you grow and thrive, then you have come to the right place. Here, you can start your day knowing what you do really makes a difference!

We are seeking a Mental Health & Wellbeing Practitioner to join our MHARS team.

You will work as part of a multi-disciplinary team alongside the Community Mental Health Team, providing a crisis line—an open access, single point of telephone contact for self-referrals and agency referrals. You will respond to calls guided by service principles that emphasize inclusivity, sensitivity, and respect.

From the moment you answer the phone, you will listen to understand the issues leading to the crisis, providing immediate responses to those in danger. You will tailor support based on each person's unique situation, aiming to resolve crises quickly and plan for the future.

After addressing the initial crisis, you will support connections to additional statutory or community support and/or deliver a Distress Brief Intervention (DBI) to those in distress. This involves community-based problem-solving, wellness and distress management planning, and signposting for up to 14 days. You will be flexible and responsive, offering support through the medium most comfortable for the individual.

You will help service users establish and maintain meaningful, fulfilling lives in the community. Mental Health & Wellbeing Practitioners play a key role in providing recovery-focused, high-quality support.

We offer numerous employee benefits and a team of inspiring colleagues daily. We support your career development through skill-building, learning opportunities, and applying your progress in practice.

For more information, including the full job description and application guidance, please download our recruitment pack.

Note: We cannot consider CVs. All applications must be submitted through our website. If you are unable to apply online, contact us at recruitment@penumbra.org.uk for assistance.

Please be aware that we cannot offer visa sponsorship. Applications are accepted only from individuals with the legal right to work in the UK or those who already have an application in progress.

Application updates will come from our recruitment system and may go to spam. Please add recruitment@penumbra.org.uk to your contacts and check your email regularly. To check your application status, log into the careers portal or contact us at the email above.

Penumbra is committed to supporting candidates with disabilities, neurodiversity, and mental health conditions. We will make reasonable adjustments to ensure a fair and inclusive recruitment process. If needed, please contact us at recruitment@penumbra.org.uk.