Overview

Music Service Business Manager (Job Ref: 3721) – London Borough of Camden.

Salary: £44,579 • Grade: Level 4, Zone 1 • Location: Crowndale Centre, 218 Eversholt Street, London NW1 1BD; 5 Pancras Square, London N1C 4AG; Hybrid

Hours per week: 36 • Contract Type: Permanent

Closing Date: Sunday 7 September 2025 at 23:55 • Interview: Wednesday 10 September 2025

Anonymised Application: In keeping with Camden’s commitment to inclusion, the recruitment to this role is anonymised and supports reducing unconscious bias.

About Camden

Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We’re home to the most important conversations happening today, and we’re making radical social change a reality, so that nobody gets left behind. Here’s where you can help decide on a better future for us all.

Camden Music

Camden Music is a vibrant, inclusive service committed to helping children and young people experience, enjoy, and learn music. We work in partnership with every school in the borough, including primary, secondary, and special schools, to ensure access to high-quality music education for all. Each year, thousands of students take part in our diverse programme, which includes instrumental and vocal tuition, Saturday music academies, and ensembles ranging from steel bands and choirs to rock bands and orchestras.

Our flagship event, the Camden Schools’ Music Festival at the Royal Albert Hall, brings together over 1,800 young musicians to celebrate creativity and achievement. We support access and equity through affordable instrument hire, subsidies, and bursaries, and we collaborate with schools, educators, and partners, including Camden Music Trust, to deliver innovative projects and professional development.

We believe in the power of music to inspire, connect, and transform. #WeMakeMusic

Find out more at www.camdenmusic.org

About You

To be considered for this exciting opportunity, you’ll be an experienced operations or business manager with a strong track record in financial planning, systems improvement, and team leadership. You’ll be confident working with data, budgets, and digital tools, and you’ll understand how great systems can unlock access to creative opportunities for children and young people.

• You’ll be a clear communicator and a collaborative problem-solver, someone who can lead a small team, manage competing priorities, and build strong relationships with schools, tutors, and partners.
• You’ll be comfortable working at both strategic and practical levels, and you’ll bring a calm, organised approach to a fast-paced and varied role.
• You’ll be digitally literate, ideally with experience implementing or managing systems like SpeedAdmin, and you’ll be confident using data to inform decisions and improve services.
• A background in education, the arts, or the public sector is welcome, but not essential. What matters most is your ability to lead with integrity, think creatively, and make things happen.
• A commitment to equity, inclusion, and safeguarding is essential, and you’ll be someone who leads by example, ensuring that every child and young person can access high-quality music education, regardless of background.

What You’ll Be Doing / How You’ll Be Involved

As Music Service Business Manager, you’ll lead the operational and financial backbone of Camden Music. Working closely with the Head of Service, you’ll drive improvements in systems, processes, and digital tools, ensuring the service runs smoothly and sustainably.

• Embed and optimise SpeedAdmin, the all-in-one music service management system.
• Lead on financial planning and reporting to secure the long-term future of the service.
• Manage a small operations team and coordinate over 160 self-employed music tutors, ensuring clear communication and efficient deployment across Camden.
• Oversee local HR processes, manage correspondence, and ensure subsidies and remissions are applied fairly.
• Use data to inform decisions, support service-wide planning, and champion a culture of continuous improvement to increase access to high-quality music education.
• This post is exempt from the Rehabilitation of Offenders Act and will require an Enhanced DBS (Camden also offers the DBS update service).

What We Offer

• Flexible working
• 27 days annual leave (+ bank holidays)
• Family leave, loan schemes and access to staff networks
• Excellent pension scheme

Inclusion and Diversity

We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equality and justice remain at the heart of everything we do.

To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit https://www.camdenjobs.co.uk/inclusion-and-diversity

Asking for Adjustments

Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, resourcing@camden.gov.uk or post to 5 Pancras Square, London, N1C 4AG.

Anonymised Application

In keeping with Camden’s commitment to inclusion, the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.