Overview

To act as the interface between the brands across Designer Fragrance and nominated National Accounts Groups. To achieve agreed wholesale targets with various National Accounts through effective communication and implementation of strategic plans, and to maximise business to its full potential. We are seeking an ambitious & commercially driven National Account Manager to join our commercial team within a leading global beauty company. This role is ideal for someone with FMCG experience who can bring a structured, data-led approach to customer management while embracing the fast paced, trend driven world of beauty. You will take ownership of key national retail accounts, driving growth, profitability & long term relationships.

Responsibilities

• Lead & develop annual business plans for the nominated National Account Groups with a view to improve the brand's performance.
• Work closely with Marketing to support appropriate activity, events and exclusives where applicable.
• Ensure smooth running of stock replenishment processes and liaise with Operations team members accordingly.
• Manage correct par levels for each store within allocated National Account Groups and negotiate for increases where necessary.
• Work with the retailer to ensure the optimum assortment is in place to maximise sales within an open-sell environment. Maintain retailer-specific assortment files and order forms.
• Sell-in Marketing Programmes to each of the allocated National Account Groups and maximise store support for these activities to ensure targets are achieved.
• Work with the Digital Expert to ensure online targets are achieved. Brief the Digital Expert on retailer-specific requirements to ensure the right assets are delivered to the NAM.
• Assist with new launch forecasting for allocated National Account Groups.
• To achieve agreed retail and wholesale targets within the allocated National Account Groups.
• Monitor and forecast retail and wholesale performance for the allocated National Account Groups.
• Develop and implement activities tailored to each allocated National Account Group to maximise business potential.
• Provide effective communication and strong working relationships with each allocated National Account Group management team.
• Ensure effective communication and coordinated activity between brand management and field sales team.
• Encourage feedback from Field Management relating to the National Account Groups.
• Be fully responsive to any urgent retailer needs.
• Seek improvement in operating efficiencies within the allocated National Account Groups with reference to stock replenishment systems.
• Work with the Visual Merchandising team to ensure retailer-specific merchandising needs are met to deadline.
• Actively seek space and location improvements within the allocated National Account Groups and liaise with Senior Commercial Team to feed back any local opportunities. Report any changes at local level that impede visibility and access to the counter.
• Ensure regular visits to key stores within allocated National Account Groups with field sales team or on own.
• Monitor and communicate competitor activity and performance within the allocated National Account Groups.
• Implement and complete projects as requested by the Commercial Director.
• Be the main point of contact for any e-retail activations for your retailers, working alongside the e-retail team to ensure effective assets are produced and all campaigns reviewed and analysed.

Qualifications

• Strong experience at National Account Manager level
• Strong commercial acumen with the ability to negotiate at buyer level and manage P&L responsibility.
• FMCG experience ideally across mults & high street retailers
• Proven track record of managing wholesale sales.
• Able to manage time effectively and plan contingencies to ensure targets are met.
• Excellent written and verbal communications skills, adaptable for delivery to a range of audiences.
• Entrepreneurial
• Strong customer relationship skills and a track record of delivering commercial growth
• Data-driven and analytical mindset
• Team player, ability to respond to rapidly changing demands.
• Proficient at Excel.
• Excellent planning & organisational skills.

Benefits

• Day off when you get married or move house
• Generous contributory pension scheme - match up to 8%
• Annual performance related bonus
• Private medical insurance with Vitality
• Enhanced parental allowance
• Generous product allocation & discount
• Life Assurance up to x4 your salary
• Flexible Friday finish
• Flexible & hybrid working
• Wellbeing programmes
• Annual performance and development reviews so you know your career is going in the right direction

We are committed to fostering an inclusive and diverse workplace where all employees feel valued, respected, and empowered. We believe that a diverse workforce enhances our creativity, innovation, and overall success. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, sexual orientation, disability or religion and are proud to promote a culture which supports and appreciates people from all backgrounds. We are always open to flexible working, part time arrangements and any adjustments which you might need to get the best experience whilst at work. We are dedicated to providing equal employment opportunities and ensuring that our hiring practices reflect our commitment to diversity and inclusion. We are proud to be recognised as a disability confident employer and have a number of internal employee forums which promote advocacy for our teams. If you need any support or adjustments during your application, please get in touch with us and we will be happy to support you.