Overview

The National Account Manager (NAM) will manage day-to-day relationships with key customers, delivering sales, profit, and executional excellence. Reporting to Sales Controller or Senior National Account Manager, this role will be responsible for implementing customer plans, managing trade investment, and ensuring alignment with channel strategies. The NAM will play a pivotal role in driving category growth and supporting the delivery of Joint Business Plans (JBP). This role is also responsible for ensuring smooth and timely management of all day-to-day tasks related to their customers, including ProMax Volume Forecasting by SKU, Deflator & Invoice Management and relevant 3rd Party Investment Management.

Responsibilities

• Execute customer-specific plans to deliver Net Sales, Volume, and Profit targets
• Support JBP delivery and promotional planning in collaboration with the Sales Controller / SNAM / SRGM
• Monitor account performance and recommend corrective actions to achieve targets
• Ensure flawless execution of promotions and in-store activation
• Ensure creation and delivery of all new line forms and promotional nomination forms, supported by National Account Executive / Sales Executive, as relevant
• Present monthly account updates; including P&L down to GM, performance vs target, forecast for the year and details on additional support required to help deliver targets by Category
• Build strong working relationships with key contacts at assigned accounts
• Act as the day-to-day contact for operational and tactical matters
• Identify opportunities to grow distribution, improve visibility, and drive incremental sales
• Be an expert and representative of all Edgewell branded products by category
• Provide accurate forecasts and manage demand signals in collaboration with Demand Planning
• Track and manage trade spend to ensure ROI and compliance with guidelines
• Work closely with Marketing, Category, Finance, Shopper Marketing, SRGM, Demand Planning and Customer Services to deliver customer plans
• Support the execution of New Product launches and Key Brand Activation Programs

Qualifications

• Experience in FMCG account management or sales
• Strong commercial acumen and understanding of P&L drivers
• Excellent communication and relationship-building skills
• Strong analytical and problem-solving abilities
• Proficiency in Microsoft Office (Excel, PowerPoint) and familiarity with data tools
• Customer Focus & Relationship Management
• Commercial Acumen & Execution
• Collaboration & Influencing Skills
• Agility & Growth Mindset
• Internal: Sales, SRGM, Marketing, Category Management, Finance, Demand Planning, Shopper Marketing and Customer Services
• External: Customer buying & supply chain teams, trade media, agencies, field team

About Edgewell & Benefits

Edgewell is not just a company, but a vibrant global community of 6,800 visionaries, doers, and makers. Our family of over 25 personal care brands serves people in more than 50 countries. We are dedicated to infusing joyfulness into every aspect of our work. Our pledge goes beyond our products, with our fundamental value of People First guiding us to foster a diverse, inclusive, and respectful environment where every team member can flourish and celebrate our shared achievements. We are looking for an experienced Professional to join Edgewell Personal Care - a global consumer goods business with a portfolio of over 25 brands (Wilkinson Sword, Schick, Hawaiian Tropic, Carefree, Bulldog Skincare for Men, Jack Black and recently acquired Cremo Grooming… just to name a few!). Edgewell is an equal opportunity employer. We do all we can to create a collaborative and diverse global team, where good ideas can thrive, and our colleagues can learn and lead. We prohibit discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any legally protected status in accordance with applicable federal, state and local laws. We listen deeply and speak directly to create an environment that’s open to difference. We aim to bring joy to not only the products we create and the people we serve, but our colleagues across the globe too.

Compensation

Competitive salary, bonus, car allowance, hybrid working, employee assistance programme, life assurance, discounted Edgewell branded products, core working hours, 25 days annual leave, free beverage & snacks, sports & social club membership, casual smart dress code and a great boss!