Overview

Join to apply for the Neighbourhood Officer role at Weyermann Immobilien AG

Interviews: 26th September 2025

Salary: £41,903

Location: Manchester - Agile

Full Time, Permanent

Closing Date: 14th September 2025

Support our communities. See the difference you can make in our city.

About One Manchester

At One Manchester we are passionate about providing good quality homes, great services and real opportunities for customers and communities. We are more than just a landlord. We invest in new and existing homes, provide money advice and wellbeing, employment and training support and build strong partnerships to support inclusive growth.

Role purpose and responsibilities

We are looking for someone who can assist in the delivery of a customer focused service in a defined geographical area, delivering a high-quality housing and tenancy service. Working mainly in a designated neighbourhood, you will help to create a sustainable and thriving neighbourhood, customer independence and deliver an exceptional first point of contact resolution customer experience.

You will be encouraged to be innovative and work autonomously in the delivery of neighbourhood services, with a solution focused approach to overcome challenges and contribute to thriving communities.

What We’re Looking For

• Experience of working in the housing sector or similar role delivering services to customers providing high-quality, responsive and proactive tenancy management and related services.
• An understanding of effective estate and tenancy management, with experience of delivering a range of related neighbourhood management services.
• An understanding of property condition issues with a commitment to maintaining the condition and appearance of properties, estates and neighbourhoods.
• Good IT skills alongside good organisational skills with an ability to manage own workload, plan and prioritise whilst being flexible, positive and enthusiastic.
• Customer focused with a desire to provide services to a high standard.
• Experience of working collaboratively with key stakeholders and partners to achieve community and neighbourhood regeneration.
• Demonstrable experience in relation to safeguarding.

Equality, diversity and inclusion

In accordance with the aims of our Equality and Diversity strategy and organisational commitment to address the employment of underrepresented groups, One Manchester is operating 'the Rooney Rule'. We aim to interview at least one ethnically diverse candidate for all roles and at least one female candidate for all roles within our trades and facilities teams where we experience under representation. We strive for equality, diversity and inclusion in all that we do and encourage applications from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Flexible and agile working

We are transitioning to a culture where agile working will be a feature of many of our roles. We also try to support and promote a culture of flexible working where possible and practical. If you are interested in a role but require flexibility or part time hours please call us to discuss whether this can be considered.

Job details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Government Relations Services

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We own and manage over 12,000 homes in central, south and east Manchester. Our goal is to provide good quality homes, great services, and real opportunities for customers and communities. As a trusted Registered Provider of Social Housing, we focus on helping customers live happy and fulfilled lives and continually evolve to support communities through employment opportunities, building new developments, and ensuring safe homes.

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