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About The Role (External)

As Network Rail invests in new technology, the ability to carry out tasks remotely without having to go trackside is increasing. You will be part of a 24x7 team based in Doncaster, working three shifts per week for a total of 35 hours. The role involves monitoring various alarm systems looking for issues that could affect train running across Great Britain.

No two days are the same with issues arising from failed equipment, the weather, vandalism, etc. You will diagnose and assess impact before working with various resolver teams to get passenger and freight trains running normally again as quickly as possible.

Some of your activities will include:

• Review of ‘Service Reports’ for service affecting failures to check the railway circuits at risk or failed
• Complete GSMR coverage reports for Radio Base Station / Repeaters to provide to Route Control Managers to assist with train running
• Monitor Legacy Transmission systems for alarms
• Monitor voice network and remotely connect to Telephone Exchanges
• Point of contact for technical escalations for field staff
• And also to liase with Technical Support teams if required
• Liasing with 3rd Partys (BT, Colt, Zetron, ATOS etc) to pass safety critical incident for resolution
• Speak to field engineers who wish to book onto Telecoms sites to maintain site security

What essential skills and experiences are required?

• Experience in one or both of transmission & GSM network management.
• Working knowledge & understanding of SDH, PDH and DWDM networks
• Practical experience of fault finding and fault resolution of transmission networks including synchronisation and protection.
• Practical experience of managing planned maintenance & network interruptions.
• Telecoms qualifications through degree or experience.

We offer excellent benefits, including:

• Generous annual leave (28 days plus statutory days), with the option to buy/sell days.
• Defined benefit pension scheme.
• 75% subsidy on rail and underground season tickets.
• Up to 75% off leisure travel for you and your family (subject to terms and conditions)
• Interest-free travel loan for train and car park season tickets.
• Discounts at stations with your Network Rail pass.
• Flexible/hybrid working arrangements.
• Volunteer leave to make a positive impact.
• Healthcare Scheme, GymPass discounts, Cycle to work plus more.

We are committed to a diverse workplace enriched with representation from diverse cultures, backgrounds and skills. We pride ourselves on creating an environment where difference is embraced, and individuals can thrive.

We have a number of employee networks to reflect our diverse population and help to raise issues to the wider workforce and support their membership and support our Everybody Matters strategy, led by our central Diversity & Inclusion team.